發佈於2026年7月6日
訪客I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.
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每晚最低價格:HK$728
發佈於2026年3月22日
J Christ
Such a beautiful place to stay. I loved the location as well. We stayed in the Mayan room. I loved everything about it. The o my thing if I could change it would be little more space in the rooms. We found that we was dancing around each alot and could hardly move to get luggage situated. So that part left me little flustered for lack of space in that aspect. Otherwise I have absolutely no complaints. Was very clean and the bed and pillow was like sleeping on clouds. Loved that very much. Was so very comfy and cozy. Loved how they bring your room service with morning breakfast that was nice. The stay felt romantic and overall we had a great time and I would definitely stay again. Im sure we will be returning for yet another anniversary. We was here celebrating our 25yr anniversary and it was perfect! The staff are accommodating and friendly and the chateau is stunning. I highly recommend to others who are looking for a fun different themed room with a jacuzzi too. Lots of TV channels they offer as well. Thanks for everything!
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每晚最低價格:HK$954
發佈於2025年1月6日
Keiichi Hayashida
很高興有一個游泳池
那是一大早,但我很高興您接我
前台的餅乾很好吃
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每晚最低價格:HK$837
發佈於2024年1月28日
Myty Lou
我們喜歡希爾頓大使館套房!其安全和清潔的頭號原因!我們在那裏住了6晚,感覺就像家一樣。他們有冰箱,微波爐,咖啡機,臥室和客廳的電視,以及我們爲嬰兒要求的嬰兒牀!二樓洗衣加分!他們的早餐很棒,但是,你知道,六天的早餐一樣?我寧願睡覺。LOL!說真的,我們喜歡我們的房間是多麼的舒適!
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每晚最低價格:HK$1,073
發佈於2023年10月26日
Colleen Nelson
我們住得很開心婚禮組的一部分和幾十個家庭成員住在這家酒店。工作人員非常友好,豐富...,早餐期間早上尤其重要!食物很好,他們做得很好,把東西保持飽滿和熱。我唯一的抱怨是我們的特大牀房挺小的,牀頭靠牆和浴室共用...所以早上“噪音”是個問題。
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每晚最低價格:HK$1,178
發佈於2026年1月2日
Luweezyana
Very nice stay in the heart of Old Town. I lived in Wichita for 6 years when I was stationed at McConnell but this is my first time staying here. Very nice staff, Lester checked me in and Alejandra was a cool bartender to talk to. Room was nice, hotel is beautiful. My only small complaint is that the bathroom was already empty but I just used the handsoap instead. Price wasn't to terrible for the location. 8.5/10
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每晚最低價格:HK$1,217
發佈於2025年7月17日
訪客
孩子們很興奮去游泳。他們跳進去後持續了大約3秒!太冷了!無論如何,牀都硬得離譜。薄的頂毯,但這沒關係,因爲空調一直關閉。我們都沒有睡好。
不管怎麼樣,我9歲的時候居然說我們繼續開車,他寧願睡在車裏,這就是他是多麼不舒服......🤷♀️
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每晚最低價格:HK$811
發佈於2023年7月26日
Josh
這是FAR THE COOOOOOLEST POOL,我從來沒有見過!!!除了我在拉斯維加斯....,但即使這樣,它踢出所有拉斯維加斯游泳池的屁股,但有幾個!!!很乾淨,他們有一個酒吧,有歡樂時光和2張免費飲料票和有史以來最好的早餐!!!有人實際上爲您提供早餐!!!價格與其他地方一樣,如果不是便宜!!!5星大時間!!!
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每晚最低價格:HK$712
發佈於2024年9月23日
rhemagrl
服務很棒!這是一個優雅的環境,乾淨,我們的住宿是無噪音的。酒店餐廳的食物很好吃!我們唯一擔心的是它被廣告爲免費早餐,不包括在內。這是額外的費用和不便去其他地方有可比的食物更少。
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每晚最低價格:HK$778
發佈於2026年6月14日
訪客威奇塔更好的酒店之一。工作人員總是很棒。這個週末擠滿了籃球/壘球家庭,從來沒有任何問題。如果我不得不改變任何事情,那將是永遠不要在他們的電梯附近預訂房間。聽起來像一輛垃圾車整晚都在外面
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每晚最低價格:HK$1,169