Llooily這並非我第一次入住這家酒店,因為它的服務遠超其他酒店。首先,房間寬敞,浴室也很大,設施齊全。我非常欣賞酒店對每一項要求都認真考慮,事實上,所有要求都能得到滿足。我要求延遲退房,他們就安排我住在高層,遠離喧囂。我之前也稱讚過他們的客房服務;他們值得信賴,而且在打掃其他房間時完全靜音,這與其他酒店截然不同,這一點非常重要。他們的清潔工作也堪稱一流。
當然,我們不能忘記登機閘口的服務員。每次你抵達時,他都會從遠處看到你,然後主動過來幫你提行李,總是面帶微笑,熱情友好。 現在來説説前台,這次的服務比我預想的還要好。 我明明房間裏就有行李秤,但還是要了一個。他們給了我,並告訴我先用着,等我離開的時候再用,這樣他們就不會催我了。另外,我因為沒吃東西,感覺有點頭暈。我立刻下樓去找他們,他們檢查了我有沒有受傷。 他們給我準備了咖啡和甜點,以防我的血糖下降,還叫來了經理,經理也來我的房間查看我的情況。
這家酒店簡直像童話一樣,服務無微不至,即便他們並不認識客人,也對每位客人關懷備至,彷彿客人是房間裏最重要的人。 儘管地板一點也不滑,他們還是貼心地為我準備了防滑鞋,確保我的安全。以後每次來廣州,我肯定還會選擇這家酒店。感謝所有員工,希望他們永遠保持這份熱 情。
هذا مب اول مره اسكن فيه لانه خدماته تفوق الفنادق الاخرى اولا غرف وسيعه حمام وسيع و متكامل احب ان كل طلب يوهذ بعين الاعتبار اصلا كل الطلبات مجابه هنا
بغيت خروج متاخر اعطوني غرفه بدور عالي بعيد عن الازعاج اعطوني
ايضا قد مدحت سابقا خدمه الغرف امناء و اثناء تنظيفهم للغرف الثانيه مالهم اي صوت مزعج مثل باقي الفنادق وهالشي مره مهم
و تنظيفهم فوق الرائع
طبعا ما ننسى موظف البوابه من توصل و يشوفك من بعيد يجي يحمل الاكياس و الشنط في كل مره و بابتسامه و له نفس و لطيف
نجي الان للاستقبال اللي هالمره ابهرني اكثر مما توقعت
بغيت ميزان مخصص للشنط علما انه موجود بالغرفه اعطوني وقالت خليه معك لين الخروج يعني مايستعجلونك
ايضا حصل لي موقف لاني ما اكلت فدخت قليل نزلت لهم ع طول يكشفون علي اذا عندي اصابات
و يعطوني قهوه و حلويات خوفا من انخفاض السكر و لا نادوا المديره وجاتني للغرفه تتطمن علي
هالفندق كانه قصه خياليه من عنايتهم و هذا رغم انهم مايعرفون الشخص اللي يقيم عندهم يعاملونه كانه اهم شخص
و اعطوني بعد جزمه مانعه للانزلاق من خوفهم علي رغم ان الارضيه نهائيا ماهي زلقه
طبعا كل مره بجي قوانزو بختاره شكرا لجميع العاملين بهالفندق اتمنى مايتغيرون ابدا
This isn't my first time staying here because its services surpass other hotels. Firstly, the rooms are spacious, and the bathrooms are large and fully equipped. I appreciate that every request is taken into consideration; in fact, all requests are met here. I wanted a late checkout, and they gave me a room on a high floor away from the noise. I've also praised the room service before; they are trustworthy, and while cleaning other rooms, they are completely silent, unlike in other hotels, which is very important. Their cleaning is also outstanding.
Of course, we can't forget the gate attendant. As soon as you arrive and he sees you from afar, he comes to carry your bags and luggage every time, always with a smile and a warm, kind demeanor. Now, let's talk about reception, which this time impressed me even more than I expected. I asked for a luggage scale, even though there was one in the room. They gave it to me and told me to keep it until I left, so they wouldn't rush me. Also, I had an incident because I hadn't eaten and felt a little dizzy. I went down to them immediately, and they checked me for injuries. They gave me coffee and sweets in case my blood sugar dropped, and they called the manager, who came to my room to check on me.
This hotel is like a fairytale; their care is unparalleled, even though they don't know the guest. They treat everyone like they're the most important person in the room. They even gave me non-slip shoes because they were so concerned for my safety, even though
the floor wasn't ll choose thisslippery at all. Of course, I'll choose this hotel every time I come to Guangzhou. Thank you to all the staff; I hope they never change.
顯示更多