匿匿名用戶Our room was clean and very spacious. Staff were friendly and we even got little treats on some evenings, such as chocolates or alfajores waiting in our room with a note from housekeeping - this was unexpected but a lovely touch, and much appreciated! Another perk was the free water refill machine in the lobby which is great for the environment and also saved us a lot of money in buying water bottles each day. The breakfast buffet was varied and great. The hotel was also in a great location and walking distance from many attractions and restaurants.
We were scheduled to arrive in the morning and informed the hotel in advance. We were told early check-in would be subject to availability on the day. Unfortunately the hotel was fully booked when we arrived so we had to wait until the check-in time. I understand check-in times are set but it would have been good for the reception staff to be honest with us about this, rather than telling us the room would be ready in an hour, then after an hour saying it would be another hour etc (we ended up waiting 7 hours!). That was the only downside, but overall we had a great stay.
訪訪客Abbiamo avuto un piacevole soggiorno all'hotel Indigo. Hanno avuto un problema con la nostra stanza e ci hanno offerto un upgrade in una suite, che è stato davvero apprezzato. Inoltre l'hotel è collegato con l'hotel adiacente che ha la piscina nella terrazza con una vista pazzesca soprattutto al tramonto, con servizio bar e ristorante. Ci sono 5 ristoranti mi sembra in totale tra i 2 hotels. La colazione ha una vasta scelta tra dolce salato, cucina locale e internazionale e scelta gluten free, tutto molto gustoso. Il personale è sempre gentile e disponibile, ci ha colpito in particolar modo la dolcezza e l'accoglienza della receptionist Maria.