訪訪客Ottima posizione, hotel confortevole, bella camera
Purtroppo poco silenziosa la camera 105 in quanto il climatizzatore troppo rumoroso e per completare si sentiva in continuazione il rumore delle rotaie del tram situato a poca distanza, fino a mezzanotte e poi riprendeva intorno alle sei e anche se durante la giornata non stai molto in camera la sera e la mattina presto diventa insopportabile, a volte tremava pure la stanza
Ottima colazione con poco dolce per noi italiani
Cambiando camera lo consiglierei vivamente
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
訪訪客The location is a gem! It is near to major tourist attractions, and is surrounded by restaurants and supermarkets. Easy to find. Not 24-hour Reception. So, best to inform them your estomated time of arrival.
ZZeca28PROS
*Lovely spacious rooms with nicely refurbished bathrooms.
*The breakfast area looks presentable with a fairly decent selection.
*Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room.
*Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops.
CONS
*The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression!
*The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights.
Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.