When I first arrived at the desk to check in, I was greeted very cordially by Constance and Hannah, who were very pleasant and friendly, polite, and professional. They took great care in helping me get the room that was just right for me!
The room was clean, modern, nicely decorated, with everything you'd need for a pleasant stay - refrigerator, microwave, coffee maker and coffee (they also have free coffee in the office), plenty of fresh, clean towels), nice lighting (they actually have the more expensive 'yellowish' LED lights that create light that is better for your eyes - some lesser hotels have the stark, unpleasant 'blue-ish' LED lights. So, even the lighting in the room was nice. :) The TV is very nice, with many, many satellite channels, and they have a digital clock that allows guests to plug in their USB devices so they can wake up to their favorite music, or news.
They offer a REALLY great breakfast, including breakfast sandwiches, bagels, cereal, juice, milk, and much more. What really impressed me, though, is that when I said I'd be leaving too early to take advantage of the breakfast, Constance and Hannah replied, ”Oh, well, if that's the case, you can come get breakfast anytime you want. The office is open 24 hours a day. That kind statement really made my day, because when I travel, I rarely get to take advantage of the free breakfast offered by many of the hotels, since I usually get on the road around 4AM. Thank you for that, ladies!!!!
I also wanted to mention Joshua, who made checkout really easy with HIS professional, polite, and friendly help.
I highly recommend this hotel. It's nice, but the staff there make it REALLY special. Thanks to all three of you!
這是一家非常現代化和乾淨的最好的酒店!他們超出了我們所有的期望。他們有一個游泳池桌和閱讀區,所以只是有點閒逛。我喜歡房間的硬木地板,淋浴頭不僅調整了,而且水壓是有史以來最好的酒店淋浴!事實上,他們用香波、護髮素和身體清洗瓶代替了大多數酒店送的那些小瓶。我帶了我自己的頭髮,因爲頭髮太多了,小瓶子永遠不夠,但是真的有你蓋,牀很舒服,甚至在房間裏看到最大的平板顯示屏,這扇窗戶讓我來告訴你那扇窗戶吧,OMG,很大,有兩層陰影的窗戶,一層陰影會使第二層陰影裏有些光線,當它關閉的時候,會熄滅的。早餐有很多選擇,不僅可以吃,還可以喝,喜歡和咖啡24/7你怎麼能走錯。非常友好的工作人員,他們與我們合作延遲退房,因爲我丈夫正在辦理手續@下午2點,延遲退房是在12點,經理非常友好,一旦我們告訴他我們爲什麼在鎮上,並允許我們毫無疑問地在1點退房。Tru is Oxford絕對是入住的地方❤️❤️❤️
非常好
97則評價
9.0/10
每晚價格由
USD102
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8.1/10
很好
訪訪客Service was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!
LLisaWe never previously stayed at a LaQuinta and I can assure you we never will again!!! We were lied to about the room by the front desk person who got off at 3 p.m. The first room we were in, that the front desk person lied about and moved us to, appeared to have water coming up through the floor. When we entered the room water was puddles under the bed and around two sides of it. We cleaned it up except for the part to show the water was clear and not a mess made by our dog. When we tried to call the front desk, the room phone did not work at all not even a dial tone. While waiting for the front desk to change our room, we flushed the toilet and it was like a floodgate of water started appearing from the floor.
Getting back to the front desk girl lying to us. I told her that I cannot physically climb stairs because she was telling me i would have to climb 3 flights of stairs dur to problems with the elevator. We were told that though the room would be a queen bed, instead of a king, it was not as far to walk as the elevator and it was a drive up room. Well, let me tell you, we passed the elevator on the way to the room and it was all the way to the end of the hallway. Also, from the after 3 p.m. desk clerk, who straightened out the first desk clerk's mess and who did not lie to us, we found out this LaQuinta has NO drive up rooms!!!
I has prepaid our room with no mention of a fee for our dog. So, in addition, this dishonest front deskperson charges us a $25 fee for our dog.
When we checked out today, my husband asked for a receipt and the dishonest front desk person told him it would be emailed to us. Honestly, at this point we do not trust that our credit card information is secure and has not been lifted. Given all of this, we will NEVER stay at any LaQuinta again and will actively discourage our friends and family from staying in any LaQuinta.
訪訪客The grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.
訪訪客Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.