訪訪客The hotel itself is nice. It’s in a quiet location with decent facilities. However,our room is just fair size.The breakfast was healthy with good variety, and the staff (especially the young lady serving) spoke excellent English. We enjoyed our 3-night stay until checkout.
When we asked for the required proof of accommodation to leave the country, the staff told us there was a customs registration issue on our entry (which I later confirmed was false). Despite them pretending to try and fix it, we left empty-handed. Because of this delay, we missed our pre-booked coach to Bukhara and lost UZS 585,000 in total (UZS 195,000 per ticket for three people).
Every other hotel we stayed at in Tashkent and Bukhara provided the E-Mehmon registration without delay. I really don't understand why this hotel makes a routine procedure such a huge technical problem. It was their mistake which caused our financial and time loss.