美國加利福尼亞州設有健身室/gym room的酒店

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

酒店的門面和圖片差距大，感覺像家小店。設施裝修復古風格，暗色不太喜歡。服務人員很熱情友好，有中文接待員，這不錯👍。不好的地方酒店位置正好是流浪漢集中地，晚上他們大吵大鬧，影響大。

房間很大，床睡着也蠻舒服，燈光比較足夠有很多的開關，充電也很方便。還有温馨的入眠幫助的噴瓶噴在枕頭上很好睡。 酒店前台有暖暖的壁爐火苗健身房裡有温水泳池，早上去遊了半個小時，水微微有些涼，但是很愉快。 房費沒有包含早餐，所以沒有體驗。 旁邊有一個burger店。開車出去4-5分鐘也有一些吃飯的地方很方便，特斯拉工廠就在附近，可是沒有預約到參觀遺憾了。 酒店停車10美元一個晚上。停車場也有充電樁，但是總是被人佔用，我們還是開車到沃爾瑪的快充站充的。 酒店扣了我13點幾美元的上網費，不知道是不是我們中有一個人誤點了一個升級的鍵。跟前台查詢，他幫我跟財務申請取消了，但是1塊多錢的服務費不能取消。處理還算高效，友善，非常滿意！ 酒店按金預付75美金。

位置很好，建議海景房，景觀更好，可以看到遠處的美軍基地，停泊着航母，白天一直有黑鷹直升機不停的起落！

第二次來住這家假日，入住前由於行程關係，需要寄存行李在酒店數日，查詢了附近的酒店都沒有確切的消息，今天在前台Kevin的幫助下，付款了100美元，寄存了三件行李，存了五天，可能是規則不一樣的緣故，我們習慣了國內的那種服務，不過還是很感謝他的查詢幫助，最終同意我們寄存，早飯一如既往地好，過兩天回洛杉磯還是住假日

這就是我們給這次體驗 3 顆星的原因； 首先，當我們預訂酒店時，Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日，我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時，他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎？你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的，而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。 Aster 的員工很好，但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息，因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時，我告訴前台接待員這一點。但我們不是透過********預訂的，我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後，政府對透明度越來越嚴格，酒店必須提及一些事情，所以我們錯過了這個窗口，但我們很高興讓像 The Aster 這樣的酒店承擔責任:-) 另外，週三，我們退房了，他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時，他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕，但顯而易見的是，他們在預訂過程中不公開訊息，從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。 1. 如果您透過 Trip.com 預訂，請務必明確說明，致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略，反映出過程缺乏可信度。 2.攜程問我們想要哪個房間，我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯，但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意，但它應該在 Trip.com 的預訂詳細資料中。因此，如果您透過他們預訂並提前致電酒店，請務必觀看此內容。 最後，裝潢、代客泊車以及總的來說，服務人員都非常友善和周到。我們會給他們 5 顆星。

5月15日至22日，我和妻子以及一位朋友入住CitizenM酒店，參加在莫斯康中心舉行的會議。飯店地理位置優越，不僅步行即可抵達莫斯康中心，還能步行前往舊金山的幾個必遊景點，例如搭乘著名纜車的起點－聯合廣場、舊金山現代藝術博物館（MOMA）和耶爾巴布埃納花園。飯店附近還有多種大眾運輸工具，例如灣區捷運（BART）、地鐵、舊金山市立巴士（Muni Bus）、電車和纜車，因此前往舊金山觀光非常方便。 飯店提供的設施完全符合我的需求。房間雖然不算寬敞，但很整潔，而且科技含量很高，房間裡有一台iPad可以當房間的遙控器，你可以用iPad控制電視、窗簾、燈光，甚至隨時打掃房間。飯店還設有24小時開放的健身房，配備多種健身器材和飲水站。它的共享辦公空間設計簡潔，非常舒適。 館內設有餐廳，名為 canteenM。餐廳提供早餐，此外還提供各種餐飲選擇。除此之外，飯店員工也非常樂於助人。他們告訴我們，我們可以在餐廳藉水，他們會提供。有時我們也會請他們幫忙提供熱水，方便我們泡方便麵，他們也幫了我們。他們還向我們展示了可以使用的微波爐。 如果有什麼可以改進的地方：由於我們入住時間較長，我們注意到早餐的選擇雖然種類繁多，但每天都大同小異：炒蛋、雞肉香腸（真是好吃到讓人垂涎欲滴！）、貝果、吐司、糕點、沙拉、奶酪和煙熏三文魚。此外，還有培根、火腿和薩拉米香腸可供選擇（當然，我吃不了）。哦，對了，還有一些飲料，像是咖啡、茶和果汁。您可以點一些咖啡（如果可以推薦的話，可以試試冰摩卡，加半半奶油和巧克力）。可能有點不同，有一天他們供應烤番茄，另一天供應烤馬鈴薯。糕點也有一些品種，但僅此而已。如果可以建議的話，也許您可以增加一兩種能體現舊金山多樣性的菜餚，例如一天供應一些拉丁風味美食，另一天供應中餐，或者意大利菜、菲律賓菜、越南菜或其他菜系。這種額外的選擇可能會讓我們的早餐更加豐富，尤其是對於像我們這樣長期入住的人來說。總而言之，在CitizenM San Francisco的體驗非常愉快。繼續保持！

中規中矩，位置好，旁邊就是台灣餐廳和in out漢堡，safeway超市等等，走出去是公園，價格稍貴，房間一般大。

可愛的酒店，位置優越，靠近主幹道和瓦斯燈街區，聖地亞哥最好的街區之一。非常友好的工作人員。他們從我們的信用卡上收取了太多費用，所以要小心。當我們指出這一點時，（當然）它被推翻並道歉了。游泳池有點令人失望，很小，可以躺的床很少。

酒店外面有一個小的人工湖，部分房間可以看見湖景。酒店有自己的停車場，開車的話很方便，周邊吃的逛的都不算遠。 現在酒店屬於IHG旗下，整體品質還是不錯，性價比也高，房間裏設施完善整潔，缺點是不提供礦泉水，若有需要一樓大堂可以購買。 前台有一位工作人員中文講得特別好，非常樂於助人，還給我推薦了附近的美食。