Great stay from start to finish. Very friendly helpful desk personal made the visit so enjoyable. Clean comfortable room. Will be back and would not consider staying anywhere else.
這是一家非常現代化和乾淨的最好的酒店!他們超出了我們所有的期望。他們有一個游泳池桌和閱讀區,所以只是有點閒逛。我喜歡房間的硬木地板,淋浴頭不僅調整了,而且水壓是有史以來最好的酒店淋浴!事實上,他們用香波、護髮素和身體清洗瓶代替了大多數酒店送的那些小瓶。我帶了我自己的頭髮,因爲頭髮太多了,小瓶子永遠不夠,但是真的有你蓋,牀很舒服,甚至在房間裏看到最大的平板顯示屏,這扇窗戶讓我來告訴你那扇窗戶吧,OMG,很大,有兩層陰影的窗戶,一層陰影會使第二層陰影裏有些光線,當它關閉的時候,會熄滅的。早餐有很多選擇,不僅可以吃,還可以喝,喜歡和咖啡24/7你怎麼能走錯。非常友好的工作人員,他們與我們合作延遲退房,因爲我丈夫正在辦理手續@下午2點,延遲退房是在12點,經理非常友好,一旦我們告訴他我們爲什麼在鎮上,並允許我們毫無疑問地在1點退房。Tru is Oxford絕對是入住的地方❤️❤️❤️
訪訪客Service was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!
訪訪客The grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.
訪訪客Great stay from start to finish. Very friendly helpful desk personal made the visit so enjoyable. Clean comfortable room. Will be back and would not consider staying anywhere else.
訪訪客Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.