Incredibly kind and effective staff on the check-in desk! I arrived late and was very tired, but they were so nice while being efficient at the same time. Got a complementary upgrade and they always made sure to greet you when walking by. It's the small things that make IHG great.
Breakfast was express standard, but no complaints.
The room was a presidential suite, and it was spotless and in great condition.
Convenient location from the airport, but definitely need a car.