When I had requested a burger meal for lunch, delivered to my room. When I called back after 75 minutes, still waiting for my order. They said the burger pattie was frozen. I understood ir was quiet season and they didnt have many guests. This still does not explain why they did not call me back as a courtesy to change to what they had available. I am easy going, however simple things to improve communication can help them in future situations. The Food at Savaii Resort, lagoto Resort and Spa and Kokonut all down the road... Tops... Make up for my circumstances