伯明翰博爾德斯利宜必思酒店優惠・staycation套票優惠比較

My friend is disabled and in a wheelchair. Easter Monday 2024, we had been to a music venue and decided to walk down to this hotel, as it was a good landmark to call a taxi from. My friend in the wheelchair needed the toilet, so we headed across to the front entrance. There was a gentleman at the door, who didn’t want to know, despite seeing my disabled friend in distress. We politely asked if we could use the toilet very quickly and that we would leave straight away but no. He even consulted the manager who was also working this night, and he said no. I appreciate the fact, that we were not paying guests but this is still pretty disgraceful! Shame on you!!!

Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused to rebook me into alternative accommodation at the price I had booked at. Obviously 2 months later prices had increased. I booked through *********** who were equally unhelpful. But I expected more for Ibis.

Not much to fault with this hotel. Clean room, friendly staff and right where I needed to be. It's about 2km from City centre and a long walk or a taxi ride if you are not familiar with Birmingham. I went for the football, as the stadium is just up the road. If you are not a football fan check the dates as the bar area can get a little lively on match days. Really good experience all round.

Fantastic place ! Enjoying our friends reunion! We were lucky to receive some amazing stickers and the service has been excellent! We highly recommend this place for friends couples and families ! Love Yourself !

Staff friendly. Room clean. The shower room/toilet has a step up into it - might be worth people with less mobility yo be aware of. Breakfast buffet looked really good and good selection. Gluten free cereal readily available without having to ask - thank you.