希思爾新山酒店優惠・staycation套票優惠比較

The refurbished room is good and clean. The staffs are polite. Love the breakfast buffet, a wide variety of food.

Overall 2/5 experience for the price. Pros: I like the lobby decor and the service was quite good. Shoutout to the guy who sprayed air freshner in my room because it smelled stale and the aircon guy who fixed our hot room at 12.30. Cons: The room was initially REALLY hot and stale. Had to ask a guy to fix at night and took half an hour. Paintjob in the room is offputting. Colors are not tasteful and the job is very sloppy. A lot of peeling paint, painted over plugs furniture, cracks in the tiles and lamps. We also had to wait 30-40 mins just to get breakfast as the queue was very long (small restaurant). Food was ok at best and selection was very small. For a so called 5 star hotel I expected so much more. Paid half for an airbnb and got so much better experience… Conclusion: Would not recommend, would not stay again

Old hotel but newly refurbished room was fine. Renovated toilet was smaller than old ones and bathtub was leaking. Only provided two towels, no hand or face towel was provided. When asked for additional towel, we had to exchange our old towel for a new one, ridiculous. Had to queue very long for breakfast and spread was limited. One good thing was having a mini store in the hotel. Highly won’t recommend this hotel.

We checked in shortly after 3 PM and were greeted with a smooth and seamless process, enhanced by the friendly and warm smiles of the staff. Our large room was neat, clean, and tidy. However, we were surprised to find there was no traditional wardrobe—only an open-style wardrobe with hangers. The bathroom had the usual toiletries, but I felt it could have benefited from towel hangers, as I ended up draping my bath towel over a chair. We dined at the Oasis Restaurant, which offers a lovely view of the swimming pool. The food was excellent, and the service was even better. Ain, our server, was warm, friendly, and incredibly helpful, making our evening truly enjoyable. She even offered to take our photos, ensuring we captured the moment as we were so engrossed in the delicious food. Finding our way to the Oasis was a bit tricky due to ineffective directional signs. Fortunately, the exceptionally helpful receptionist took the time to guide us to the staircase leading to the restaurant. The steep, winding staircase was narrow and a bit challenging to navigate, especially since the lift was out of service. The breakfast spread offered a variety sufficient to cater to everyone, despite the bustling crowd that morning. The service staff were efficient, promptly clearing tables as guests departed to make way for newcomers. Although we didn't have the opportunity to shop or sightsee during our one-night stay, we left with fond memories and a strong desire to return. We look forward to experiencing the hotel’s warm hospitality again in the near future.

1st time and enjoyed my stay here... Room is spacious, with a nice view and breakfast. Variety choices for breakfast. Will stay here again for my upcoming trips to JB.