Good experience for a two night stay in a very convenient location. Decent room that appeared clean and had good amenities. Good check-in experience and good customer service from the manager on duty that evening. I asked for additional hangers as we had excess clothing to hang up and she brought shampoo to the room as our room did not have any. In all, it was good value for the type of hotel it is. Only negative: their "breakfast" was coffee and juice (!).
Horrible customer service, I arrived at the property to check in past 5am due to delays in flights because of the Sf weather. The night desk girl was nice but the morning girl she not be in hospitality. I asked if I could get late check she said no check out is 11am.. I travel for business and when there is late check in they offer hour or two late check out. I was just hoping to get till noon.
翻譯
Verified traveler
入住日期 2023年5月
其他
1.0/5
發佈於 2023年5月9日
The place is a dump, undesirable people threatening me and my family. I had to change hotels because I did not feel safe.
The rooms smelled horrible and they said they would charge me for one night yet they charged me for the whole stay.