The front desk staff was very friendly and helpful when we had issues with the TV (you may want to include instructions on how to work the TV with the other info provided with the key card). We are local, but we wanted a getaway and went to an event at the rodeo center, so staying at the hotel was convenient. The only complaint I have is being charged for parking. I understand the issues with parking because of the convention center/rodeo events, but charging guests at the hotel is not the solution. I recommend a placard or something else to identify that the car belongs to a PAYING guest at the hotel. The only time I have ever had to pay for parking is when it is located in a downtown area. Please go back to free parking. Other than that, the stay was SUPERB.
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