洛克斯酒店(Rox Hotel Aberdeen by Compass Hospitality)

Booked last minute superior double for one night stay. Given Room 102, bathroom handle off, lock and toilet seat hanging off. Curtain hanging off rail. Pillowcase was labelled as a laundry bag and didnt cover the pillow. On plus side guy at reception very nice andchelpful when asked for change of room. Given 502 suite with harbour view, different altogether and enjoyed our stay. Warm clean very comfortable bed. Lovely moder clean bathroom. Cant comment on breakfast as didnt book for.

This used to be a fantastic and very superior hotel, however my impression from this visit was that the maintenance and upkeep of the hotel has been ignored and it is now a shadow of its former self. From my experience I say this because: Given pillow cases at checkin as insufficient staff to finish this during they day Light bulb not working in room One window blind in room not working Cracked plug socket Carpet and desk looking worn and well used Shower head had a number of blocked nozzles and loose loo roll holder The staff were very good though and took a genuine interest when I checked out and reported the light and blind,

Positiv: Personal sehr freundlich; zentrale Lage; Frühstück reichhaltiger als erwartet Neutral: Zimmer wird nur auf Anfrage gereinigt, angeblich um die Privatsphäre zu bewahren Negativ: Zimmer in sehr schlechtem Zustand; Fotos suggerien etwas anderes; Bettwäsche hat Löcher, Teppich voller Flecken, Möbel abgewohnt, TV und Internet hat während den 5 Tagen im Zimmer nie funktioniert, obwohl täglich gemeldet. Upgradeversprechen wurden nicht eingehalten Unverständlich, wie so ein Hotel 4* erhalten hat

I bestillingen stod det at rommet var 24kvm, men det var mindre og med skrått tak. Fant to edderkopper og en del spindelvev på rommet. Helt ok ellers, men ville ikke vurdert det som 4-stjerners. Perfekt plassering da det var midt i sentrum.

Decent hotel for the price paid. It is starting to look a bit dated now but good value for the price paid.

Hôtel hyper central, grandes chambres (mais les fenêtres ne s'ouvraient pas dans celle que j'avais !). La propreté pourrait être améliorée et la salle de bains mériterait le passage d'un plombier (joints qui fuient). Petit déjeuner simple mais suffisant.

Booked as it said 4 stairs and nice pictures of rooms on the site. This was maybe years ago! The rooms needs refurbishment. Room -dark and it was this odd one with roof windows so no view at all -covered with bird increments /I know it is city of seagulls/ but it affects overall experience/ -carpet have not seen vacuum cleaner for while. - 2 big stains on the walls Bed - everybody knows that the pilows for decor are never cleaned so that I always put on side and the 1 pillow for person to sleep - despite folding it did not provide enough comfort to rest head. Just flat pillow. No headboard for the bed. So literally nothing else than wall provide you support to watch the TV. Bathroom was partially the only thing what I liked except the shower drain which was opened.No holder for shampoo. It was just metal ring which did not fit with size of provided shampoo bottles. I pressumed they changed brand of supplier of these products and therefore it does not fit anymore. The small bottles - one was half used and we had twice body lotion. That means somebody let it there. It should be always uniformed if you label hotel as 4 stars. Lastly towels different way rolled up. 2 spare ones in cupboard - first had stain not sure what it was and second holes. Service from the team was good You can borrow iron and the board - worth to occasionally wash that board cover. It was stained. I would not iron a white shirt on it. Staff booked us taxi.

arriving in the evening in temperatures of minus 5 to find no heating on in the room. Took a shower to heat up- shower drain blocked and tray filling up with water. had to leave heating on overnight which was clunky and noisy so interrupted sleep- this is never a 4* hotel