If I could give aman 0 starts I would. A few months ago I booked a beautiful and expensive casita. Did all the things in my life (as well as my fiends) to get everything covered for work and childcare. I’m an attorney. I had 3 other attorneys making courts appearances for me PLUS I rescheduled and entire mediation for this trip. Well. A few days ago I get an email saying they over booked us and we have three options; Change dates (impossible) Go to sister property in Turks and Caicos ( we’ve already been and it looks like that aman isn’t even close to the ocean or… Refund plus two night free. Now who’s gonna use two travel days to go stay at aman for 2 day?! And no word back on non refundable plane tickets. I am appalled such a high end place wouldn’t have made such a monumental mistake. Now we can’t find any comparable Places with comparable fight times during our original dates. I’m disgusted. And yes we were the first to book I’m saying this because those of us who desperately need a relaxing vacation have to work out ALOT odd and ends to make this happen. Beware. This could happen to you. Easily. Hope this creates second thoughts in as many people as possible because this really was messed up.
Direction exceptionnelle, qualité nourriture sur la plage très bonne , plage exceptionnelle avec vu sur la nature, service personnalisé à souhait, un grand marqueur de l’hôtellerie du vrai luxe dans les Caraïbes! Une piscine avec vue sur sur l’océan et la nature locale fabuleuse Une météo changeante est agréable Un ciel magnifique Le rêve romantique à souhait
翻譯
David O
入住日期 2024年9月
家庭旅遊
5.0/5
傑出
發佈於 2024年10月17日
Muy buen hotel, excelente servicio!⭐️⭐️⭐️⭐️⭐️ Muy buenas personas, buen trato, buena comida, mi buena atención bonita playa buen aire todo en excelente estado espero volver pronto para verle de nuevo me encanto todo de verdad que si los amo❤️
翻譯
來自住宿之回應: Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Ambiorix De La Rosa Front Office Manager
訪客
入住日期 2024年8月
其他
5.0/5
傑出
發佈於 2024年9月25日
We came here for our anniversary and it is one of the best decisions we’ve made. We’ve stayed at luxury hotels before but this is its own level- everything is so well thought out, the service was very friendly, the cleanliness spectacular, the food out of this world. We had a complimentary casita upgrade, beach dinner, little gifts and treats every night. We felt like celebrities. It’s worth every penny. I’d like to return here with our kids next time. I’ve no negatives except one that is not in the hotel staff’s control- the beach here is beautiful but kind of violent- full disclosure I can’t swim but even my husband who does- the sound and view of it is spectacular though.
來自住宿之回應: 親愛的 L: 我們非常感謝您花時間來評論 Amanera。我在下面添加了我們的電子郵件地址,因為我們非常感謝您提供更詳細的回饋,以幫助我們改善您的下一次體驗。我非常期待您的來信。謹致問候, Justine Christopher Blanco 前台經理 amanera@aman.com
訪客
入住日期 2023年5月
與好友旅遊
4.0/5
很好
發佈於 2023年6月11日
該地區崎嶇而自然,絕對感覺遠離一切。大堂建築很大,空間很大,高大露天,簡約。有很多工作人員都非常友好。小屋符合安縵的預期,乾淨、不引人注目,而且非常大。戶外空間也很大,是放鬆和享受周圍環境和海景的好地方。海灘俱樂部很棒。安靜的海灘,高大的天花板,開放的空間。大廳的早餐很好,海灘俱樂部的食物還可以。來這裡的主要原因是去Playa Grande 打高爾夫球。安縵和普拉亞格蘭德之間的關係令人困惑,但飯店提供前往高爾夫球場的交通。 Playa Grande 場所的餐點非常好,與飯店安靜、優雅的環境形成鮮明對比。飯店的健身房在露臺上提供常規舉重和有氧運動器材以及戰繩、輪胎、TRX 和划船器。場外設有瑜珈伸展台。放鬆的好地方,但該地區周圍沒什麼可做的,幾天的訪問非常適合週末高爾夫之旅。