阿布扎比Dhashi附近酒店

I booked this hotel through Agoda on the 22nd of October 2021. On the 22nd of November, o received an email from Agoda that my reservation have been cancelled due to wrong rate. I was wondering if the rate was wrong, why they did not cancel during this month, why wait for a whole month when all other hotels rates went up. I was depdending on that reservation and didn't look for other hotels when the rates were reasonable. Now when all the rates went up, they cancelled my reservation to receive other reservations with increased price. I never thought a hotel which should be centered around customer satisfaction more than the money would act like this.

We were looking for a hotel for one night to spend the night before flying out of Abu Dhabi airport. We got to the airport by bus from the central bus station and, accordingly, we were looking for a hotel within walking distance from the bus to the airport. Also, we were traveling with small children and needed a kitchen to cook. This hotel met all our expectations: convenient location, cleanliness, fast internet, comfortable mattresses, kitchen, cooking utensils. In addition, seeing that we were with children, we were given a free upgrade and we got a room even better than booked.

已經在機場路附近的阿布扎比假日酒店住了幾天。到目前爲止,我的整個住宿體驗都很棒。在這裏,真的很有幫助和驚人的一羣人,他們一直微笑着照顧你。保持整個團隊的良好工作。特別提到Jenica,Joyti和Rose(前台團隊)May,Florence,Pamela和Shristi(餐飲團隊)Dasan和Marriyappan(禮賓團隊)Raj(客房清潔團隊)。所有最好的和良好的祝願!!!!

The hotel was in a perfect location for us the vibes also it was nice unfortunately that’s where the positive ends. The reception staff were abrupt and unfriendly on check in and dont have ethics on phone, The room was definitely no more than 2 star quality which is for 280 in UAE its like nothing (looks like hostel) but the main thing its not about the room or lication but the service it was there. The staff attitude it was very poor they dont know even how to talk with a guest, i have some short story regarding their facilities and i was reauesting about smart tv coz that time i need to watch something on youtube ( even i mention i just need 2 hrs only) but the way they are answering it was so rude (first time they said they gonna send someone with the tv i still remember “don’t worry mam we will sent someone with smart tv” butttt after 3 hrs nobody come and i call back, after 2times call engineering come and tell me he cannot do anything, and i call again to recepetion with hoping they can help me with this case as i mention i just 2 hrs for that, but unfortunatly i just get some bamboo from your staff hotel😅 i was wondering how they are so dare treat a guest with rude attitude and talking without manner ( i cannot mention his name coz when i ask his name he cannot mention that, but i belive he is arabic and was in the reception, i remember when i do check in he is was there stand without smile make a face and that is so ugly!)he is really really rude and talking without manner, if i there as manager i’ll find out and check the attitude of my staff, of course i’ll not let him still working there coz makes the hotel name bad, only the indian guy was so better even he cannot give me the solution ( he said i need to pay for solution) its mean they dont have any solution. Actually for me easly to catch that guy but i dont have time for this thing. Also please mantain your staff to pickup the call coz i need more than 5 times to talk with them. And i hope this complaint find General Manager directly. Thank you

It was a great stay at the hotel and it was a very peaceful place. A special thanks to the food and beverage team for their welcoming and assistance, as well as the front desk and the rest of the staff.

謝謝前台美女安排的房間，升級了套房，兩間房連在一起，還帶了一個小客廳，有一個開放性廚房，有些小廚具，去超市買些東西就可以自己簡單烹飪，小朋友活動空間很大。 如果下次再來，還住這家酒店。 所有設施都很好，空調足，廁所什麼的都很乾凈，也沒看到評論説有壞的情況。 這家酒店交通很方便，隨時打的都沒問題，周圍很多餐館，超市。

酒店位於阿布扎比的中心吧 有停車位 早餐不錯 吃的覺得比我們住在海島上那個1800的還好 （小插曲 check in的時候説我們沒早餐 説攜程沒給）然後我到了房間給攜程打電話 一分鐘之後電話就來了 説看錯了 有早餐 有點裝孫子了哈）門口停車服務不錯 走之後我才想起來 這種服務是不是應該給小費啊 哈哈 房間不大但還不錯

很好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

非常好，服務人員很好，特別表揚indrajeet，優秀，房間乾淨，打掃的及時，酒店還有泳池，一樓就是自助餐廳，還有自助早餐，這裏印度人，菲律賓人很多，但是非常安全，酒店的位置也很不錯，希望再次開到阿布扎比的時候，還會入住這家酒店，酒店附近有很多餐廳，超市，快餐店，很方便，但是不提供肥皂，一次性拖鞋需要管服務人員要，這個酒店是綠色環保的酒店，所以很不錯，過兩天回去迪拜，希望可以找到舒服的酒店，再見。

條件很好，價格也合適。服務很友善熱情。整體五星好評。接下來説説問題: 主要是交通問題。這家酒店在T3客運大樓，而T3是阿提哈德航空公司的專屬客運大樓，所以根本不是步行900多米的距離。。酒店到機場有免費來回擺渡車，但運營時間不清楚。。 如果沒有訂阿提哈德的機票，而是從其他客運大樓去酒店，就要從機場外面繞過去，那是八九公里的距離，打車至少RMB50元（換成外幣付款），而且司機會嫌太近不願去，即使接了活也會多要錢。這次碰到的第一個司機就假裝不認識而拒載，向扎耶德機場反映後他們説這個司機以後會被列入黑名單不許到機場攬客。。 在機場等了快一個小時沒等到，衹好自己打車去了。好在離店趕飛機時恰好碰到擺渡車出發，是夜裡12點多從酒店出發的，不知道是不是24小時運營的。