珍珠雅比湖

I am from the usa i had a long journey to get there the reason i booked with them is because it advertised they had a Hot tube and i was told i could use it upon request When i wanted to use it they said it was not working and i was there for a week then they claim to have a spa and it is not there on site u have to call people to come? Then they do no take international currency in 2024 Then i got charged of other day stay when i went to check out because the staff must have charged me wrong according to them but how is that my fault i was very detailed on how many nights and days i wanted to stay because i was on a budget so there wouldn’t be any mistakes also they charged me for my guest during the free breakfast advertised that just seemed petty and tacky never happened at any hotel in my life also they never had nothing to drink during breakfast then didn’t want to give juice for breakfast one day and keep in mind i still have to pay for my guests breakfast separately everyday but most of the staff was nice except the reception lady she was annoying but the housekeeping was nice came everyday the building and rooms look nice and was safe

I extended my stay the management is great,Staff is outstanding,I’ve rarely been so spoiled in America at Hotels;and I’ve stayed at too many. The service is outstanding;can’t mention any one name because everyone is giving super service.. They all deserve recognition.