阿德萊德吉爾斯街市附近酒店

1. 服務優質、早餐出品良好（付費），免費續杯 2. 總體硬件新，乾淨；但不太符合英迪格在洲際中的定位，稱不上豪華。同價位，可以選更新的皇冠假日（後者有户外恆温游泳池） 3. 付費停車場需要不行一個街區（約5分鐘），手提行李不太方便

看評價挺擔心老破舊，但還是住了卻挺驚喜。我覺得可能是普通房和豪華房有區別，建議選豪華房，挺好的。床特別舒服，房間不算小，空調温度舒適，正對廣場景色不錯，空調開關也並不是那種特別破舊的。重點：阿德這種小城市一定要住希爾頓，其他的酒店都不在你走路最舒適的範圍內，chinatown、電車站、廣場、購物、吃喝用都是這個酒店最佳，而且在city碰上homeless的機率也遠低於其他幾家同級別的酒店。自駕代客泊車服務特別好也很重要。

方便，酒店旁邊就是shopping地方及食肆； 單邊大窗令景觀開揚，沿着窗邊就是一張跟窗一樣長的枱，非常實用； 間隔好用，入門洗手間旁有掛衣處及長鏡，下面小桌放背囊及地下空間剛好放到大篋，完全不會阻路。 舒適。

我們衹在阿德萊德皇冠假日酒店住了3晚，發現酒店工作人員很有效率並且非常樂於助人。這兒的洗熨服務也是特別好，酒店位於藍道購物中心附近。工作人員非常好，房間很乾凈。我們飛機很晚才到，並定了客房服務，很快我們的飯就送到了。酒店到機場很快的車程就到了。我們很享受住在這兒的時光。

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

我們在這家旅館住了一個星期,總體來說有着很好的經歷。我們發現,酒店的位置非常適合我們的需要,特別是馬路對面的出租汽車出口,2分鐘路程的旅行者診所(用於PCR檢測),以及酒店步行距離內許多餐館。我們最終入住的房間在20樓,這提供了城市山的美景。房間很小,但乾淨,現代,並配備了所有功能,在這樣的價格範圍內的酒店中人們會期待。我們入住時遇到一些問題,因爲我們無意中預訂了一間爲行動能力有限的人員提供的“無障礙特大牀”房間,我們不需要。如果我們每晚支付20澳元,我們就會得到一個更改,但被拒絕,因此我們被免費“升級”(正如我們被解釋的那樣)到一個低層的房間,結果發現有一個門與隔壁的房間相鄰。我們可以聽到那個房間的所有情況,所以5分鐘後,我們回到接待處,要求一個安靜的房間。處理不同的入住人,我們得到了一個不錯的安靜房間在20樓。從這次經歷中我的主要建議是不接受一個相鄰門的房間,隔音很糟糕。除了這次首次入住問題,我們入住是無憂無慮的,非常愉快。下次我們訪問阿德萊德時,我們肯定會考慮再次留在這裏。

酒店的位置非常好，距步行街大約200米，大門在大街邊上的小巷裡（照片3是小巷入口），小巷20米左右是最繁華的大街，餐飲等各種服務設施一家接一家，大門對面是HERTZ租車點，同一建築距離20米是商場停車入口，AVIS的停車場位於6樓、店面在1樓。這次通過租租車租了AVIS的車從墨爾本至阿德萊德，還車後走20米就是酒店電梯門廳，非常方便。位於市中心，至市區的哪個景點都可以走路到達或公共交通站點也不遠。前台的服務態度不錯，我的蹩腳英語他們還是耐心聽懂並幫忙叫了凌晨4點的出租車，退房把房卡扔在電梯口的箱子裏即可，很便利。

住在這裡，享受豪華逍遙遊特惠。我們住了3晚，包括自助早餐，下午茶和一瓶免費的葡萄酒。 由於工作繁忙，我們無法參加下午茶，所以我們改為提供第二瓶葡萄酒。 酒店的大堂和酒吧區很好，所有工作人員都很友好和細心。 游泳池，水療和健身設施都很好-健身房雖然很小，但沒有手部重量。自助早餐很棒，有很多選擇，還有一位可以根據自己的喜好製作雞蛋的廚師。 酒店房間很寬敞，擁有您所需的一切-衣櫃，擱板，抽屜空間，衣架，浴袍，拖鞋，迷你吧和免費茶水和咖啡。沒有免費的水瓶，迷你酒吧的水收費4美元。 50。 （酒店隔壁有一家便利店） 床很硬，不舒服，枕頭也一樣。浴室雖然很乾淨，但非常過時且很小。管家服務很好，我們從不缺少毛巾！ 位置非常好-步行即可到達Rundle街和各種餐廳，博物館和河流。 我們喜歡我們的住宿，並會再次回來。

地點非常好，就在火車站和會議中心對麪，離阿德萊德大學和步行街也不到10分鐘步行距離。服務還行，其實也沒有要求什麼服務。主要缺陷是早餐衹有牛奶、各種麥片、果汁、麵包和咖啡，沒有任何熱的食物。我訂了早餐，以為起碼有雞蛋和培根。下次再住的話不會再訂早餐。總的來說，還挺乾淨和安靜，但一間連餐廳都沒有的酒店我覺得不能評為4星。

酒店與火車站及rundle mall附近，出行、購物都十分方便，鄰近河邊景色亦十分優美。雖然酒店設施有點舊，但服務及舒適程度不減。