Our Aircon and ventilation system was not working, it was freezing cold, and there were horrible footprint like stains all over the bedsheets in the master bedroom. There was also white flint all over the sofa in the living room like it hasn’t been cleaned for weeks. The room was freezing cold at 16 degrees and thermostat could not be fixed. The staff was responsive and even offered us another apartment to move to but guess what - the same problem with the system there!!! We were then offered complimentary breakfast and late check out which was a very nice gesture but would I stay here again - definitely not in the freezing cold!! For this price point it was a very disappointing experience overall
翻譯
來自住宿之回應: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences
訪客
高級一卧室套房
入住日期 2025年10月
獨自旅遊
37則評價
10/10
傑出
發佈於 2026年1月18日
酒店鄰近china town 有好多設備 而且房屋面積亦很大,適合一家大細來居住 最重要係室內配備洗衣機同乾衣機
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences
Yangguang
安凡尼房
入住日期 2026年2月
情侶
2則評價
7.7/10
好
發佈於 2026年3月18日
衞生和設施都還不錯的,想續住卻沒房了,可見是個很熱門的酒店。
來自住宿之回應: Thank you for your valuable feedback. We were thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction.Yours sincerely,Avani Adelaide
來自住宿之回應: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team
訪客
安凡尼房
入住日期 2025年7月
情侶
2則評價
10/10
傑出
發佈於 2025年8月17日
Place is really good, the room is not what I expected, it was wonderful. I literally love to live there. Sadly, pool is not available.
翻譯
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences
來自住宿之回應: Thank you for completing our online guest satisfaction survey following your recent stay. We were thrilled to learn about your experience and that you liked comfort, cleanliness and hospitality of our friendly team. Your feedback has been shared among the team and everyone is motivated to work harder towards achieving the high level of customer satisfaction. We hope to see you in near future for another memorable stay.
訪客
一卧室套房
入住日期 2025年9月
與好友旅遊
15則評價
6.2/10
發佈於 2025年10月26日
房間不錯,服務很差,退房時間提醒之後立馬下樓被要求額外付費
來自住宿之回應: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team
匿名用戶
高級一卧室套房
入住日期 2025年12月
情侶
3則評價
8.5/10
很好
發佈於 2026年1月22日
房間整潔,樓下有超級市場,十分方便
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences
來自住宿之回應: Thank you for your valuable feedback. We are thrilled to learn about your wonderful experience. Your positive feedback has been shared among the team, and everyone is highly motivated to work harder to achieve high level of customer satisfaction. Yours sincerely, Avani Adelaide Residences