Driver steals customer money!!! first of all, We had no big issues with Radisson Hotel Agra while staying there for three nights, but we have a story we like to share with future hotel customers to prevent what happened to us happens again to you. after Agra, our next destination is Jaipur, so we asked hotel travel desk to help us arrange car transportation to Jaipur, thinking hotel driver should be more reliable. the travel desk is working with agency called 707 Tours, and they booked a car and driver from Jaipur called Sameer-Travels. we requested stops before Jaipur, one is at Fatehpur Sikri, and second one is at Chand Baori stepwell. the first part of our journey was non-event, but at our last stop at Chand Baori, the driver told us bags were not allowed at the site, and he insisted that we have to leave all bags in his car and he would lock the car and it was safe for us. at the stepwell site, we noticed everybody else carried backpacks with no issue. after 20 minutes visit and back to the car, we noticed right away that our bags were opened and searched, we kept our money in three different places, and each place's money were missing some. the thief tried to make the steal un-noticeable but we noticed it right away. we confronted with the driver and he denied everything. we reported this to Radisson hotel, its travel agency and our hotel in Jaipur. We want to share our story so you will be more careful in your next India journey. I add two photos here for your reference.
I paid an extra amount for an upgrade pertaining to my preferences still upon my check in i had to change the room immediately as the preferences were not taken care of. The food quality is ok. Even after putting the DND sign the room was serviced in my absence. Overall the stay was just ok.
翻譯
Andrii Kovalchuk
入住日期 2024年6月
夫妻/情侶
100則評價
4.5/5
非常好
發佈於 2024年7月14日
Хороший отель. Большие номера, удобная кровать. Есть все необходимое: фен, утюг, холодильник, мини-бар. Еда в ресторане вкусная, но только индийская. Нет выбора для европейских гостей. Вежливый услужливый персонал, хорошо говорят на английском. Из плюсов: вид из номера прямо на Тадж Махал. Но вечером его не видно, так как нет подсветки. Ехать всего 10 минут до Тадж Махала. Утром, чтобы увидеть его на рассвете, расположение отеля точно является преимуществом.
Есть спа с массажами по приятной цене. Но мы туда не ходили.
Из минусов: маленький бассейн. На улицу лучше не выходить. Вокруг разруха и очень грязный район.
翻譯
匿名用戶
入住日期 2024年4月
獨自旅遊
1則評價
5.0/5
傑出
發佈於 2024年5月21日
So good and nice..near taj mahal
翻譯
訪客
入住日期 2024年4月
與好友旅遊
3則評價
3.7/5
發佈於 2024年5月6日
There was a wedding the night we stayed at this hotel. The rooms surrounding ours were those who attended the wedding. They were very loud once the wedding was over and they returned to their rooms. We called the desk to complain and instead of talking to the guests being loud, they asked us if we wanted to move our room. This was 1:30 am. They should have spoken to those disturbing others to be quiet instead of asking us if we wanted to move rooms.
翻譯
Kunal the Boss
入住日期 2023年11月
家庭旅遊
3則評價
5.0/5
傑出
發佈於 2023年12月21日
We enjoyed staying in Radisson. Highlight was breakfast , loved it and Taj view room was amazing though due to fog could view properly. Taj view room is more suitable for summer and spring. Staffs were supportive and helpful.
翻譯
Rolando Serrano
入住日期 2024年4月
夫妻/情侶
5則評價
5.0/5
傑出
發佈於 2024年5月19日
Me encanto el servicio, todo el personal muy amable, la comida del restaurant deliciosa y la habitación muy cómoda.