東門酒店

I had a very bad experience at Hotel East Gate Agra. The noise level was extremely disturbing. Guests in the nearby rooms were speaking loudly, and there was constant noise from construction close to our room. It was very difficult to relax or sleep properly. The basic amenities were also not up to standard. There were no slippers provided in the room. The water tasted salty, which was quite unpleasant. The breakfast was poor with very limited options and not properly managed. The bed was too small and uncomfortable. My legs were hanging outside the bed, which made it impossible to sleep comfortably.

Never book this hotel if you are lured by its approximity to Taj Mahal (1.5 km). The worst experience staying for 3 nights with family. No basic amenities like hot n cold water in bathroom, toiletries (except one small rose coloured soap), complimentary tea/ coffee in room, a/c not always working, intercom not working. Pathetic washroom, faucets are broken, some fittings may even come out in hand. The pictures on websites about hotel are fully misleading, NO ROOF TOP RESTAURANT (only plastic chairs scattered here n there and basically a junkyard type). Room service available with the bill handwritten, will be told as they are giving bills without taking GST (saving customers' money but taking the tips money each time they serve). The only good thing is there is a auto stand nearby and one good auto driver Rakeshji has taken better care serving his customers while showing in and around Agra city.

Not a good stay. Thats all. Expensive for the room. Staff misbehaved bad experience.

The room was good and the check-in experience was nice. However, i had some trouble with ordering food as it was very costly compared to the quality. During check-out, the staff came every 20 minutes to ask when i planned to leave, which forced me to check out earlier than the scheduled time.

Do not stay in this hotel. Found cockroaches in the wardrobe and bathroom. Condition of the faucets in the bathroom are very poor, badly corroded. Bathroom towels are stained badly. No intercom facility. Staff are not efficient at all. Hotel does not have a good car parking space.

The property is located in a street which is very dirty. I had booked room for 3 adults. But the room given to us was so conjusted .it was a double bedroom with no extra space. They put a single bed on the floor and we had absolutely no space to place our feet on the floor. Bathroom was too small .A fat person can't even stand in that. We had a very bad experience. Hotel receptionists were not at all polite. We had to pay extra amount and shift to a new room. It was not worth staying there.