Customers received feedback about the lack of professionalism from the staff.
They did not pick up my customer while I had previously booked.
They compensated by dropping off but it seems they also forgot this information.
My guests complained a lot and said they would never return to that hotel because of the lack of professionalism.
I don't believe that I booked a customer for a high amount of money and this happened to a big brand.
The hotel is really bad
翻譯
Ruslan
雙床房 禁煙
入住日期 2023年9月
商務旅客
71則評價
5.0/5
傑出
發佈於 2023年9月9日
Хороший отель. Самое главное-Чистый!
Красивый вид из окна. В комнате есть все принадлежности для принятия душа, кровать удобная.
Отзывчивый и внимательный персонал, который старается помочь по любым вопросам.. отличный ресторан с широким выбором ассортимента. Блюда вкусные.
Есть бассейн с зоной для релаксации.
Местоположение нам было удобно, это была бизнес-поездка. С такси проблем нет.
Рекомендую данный отель проживания.
翻譯
訪客
特大床房 禁煙
入住日期 2024年2月
夫妻/情侶
1則評價
4.7/5
優秀
發佈於 2024年2月9日
The most hospitable hotel so far leaving me spellbound with the preparations done for my 70th birthday giving me a memorable birthday. Brijal went out of her way to make it so special and the front desk manager was always helpful. The staff at the restaurant were amazing scuttling around attending to everyone’s demands. The variety of food offered surpassed my imagination. Manoj. Pankaj Kavita to name a few were just too good will definitely be back and also recommend to my friends
翻譯
訪客
特大床房 禁煙
入住日期 2024年4月
商務旅客
21則評價
5.0/5
傑出
發佈於 2024年4月5日
Excellent all round. Spacious well decorated rooms, with very comfortable beds and high quality linens. Helpful staff too.
翻譯
Ashish
特大床房 禁煙
入住日期 2023年12月
與朋友同行
1則評價
3.7/5
發佈於 2024年1月4日
Concierge desk officer were not able to redeem the voucher details through trip.com
I have been disturbed many times to collect money even though I paid through trip.com
翻譯
Seenam
特大床房 禁煙
入住日期 2024年2月
獨自旅遊
7則評價
4.7/5
優秀
發佈於 2024年2月29日
I stayed here just 1 night. My room was big and The service was the best and friendly. I recommend to stay here
翻譯
匿名用戶
俱樂部特大床房 禁煙
入住日期 2024年4月
商務旅客
21則評價
4.0/5
很好
發佈於 2024年5月24日
Booked same hotel as another colleague. Room n amenities are acceptable.
翻譯
Ratchabai
特大床房 禁煙
入住日期 2024年2月
與朋友同行
8則評價
5.0/5
傑出
發佈於 2024年3月1日
Great experience in this hotel. All staff are very nice
翻譯
RawatMohit
雙床房 禁煙
入住日期 2022年11月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2022年11月16日
Well maintained hotel, spacious rooms and bathroom with all basic amenities as required.
Polite and friendly staff, we have opted for room with breakfast and food was quite delicious with multiple options.
I noticed that they are serving vegetable juices apart from other drinks which was quite unique. I have never seen vegetable juice in any hotel till now.
翻譯
訪客
俱樂部特大床房 禁煙
入住日期 2024年5月
家庭旅遊
1則評價
4.0/5
很好
發佈於 2024年5月11日
Everything was good. Food was amazing
翻譯
Hashim Hussain
入住日期 2022年2月
家庭旅遊
1則評價
4.5/5
非常好
發佈於 2022年3月14日
Beatiful hotel with excellent serviand super food. Highly recommended.