Don't understand how to begin but I had dealt with a bizarre behaviour from this hotel when we visited after 8hrs of the drive last week. Once we arrived at the hotel the reception staff asked for our ids and after inspection, they were like we won't give you rooms and the reason was that your wife's name is not matching with your name on ids. Initially, the room was denied and upon the question, they told like we are not couple friendly hotel and that is our policy. When we ask them to show us evidence for the same then they were neglected to provide the same. Both the people at reception asked us to check on the MMT and Goibibo for policies regarding couples and didn't know what their hotel website shows respecting this. The hotel website has no information on this. However, after some time of humiliation, we were provided room in the behaviour of blatant favour. It was quite shameless behaviour we faced first time at the hotel and this type of hotel should not give any stars. The good thing was about this hotel is cleaning and breakfast. The door*** was helpful.
翻譯