This property is badly misrepresented online. The building is literally falling apart with three of the 10 units not rented having no walls or roof. The remaining units have a variety of problems (ie failing power, plumbing, doors not opening or locking and more) but in particular they were not watertight. We experienced water coming through the roof, the walls, and the floor wetting our belongings and bedding. There is no wifi, adequate laundry, or kitchen facilities. The local manager was lovely, very help and apologetic but she was directed by foreign owners. The lack of available accommodation on the island meant we had no other option but to stay on and endure. DO NOT STAY AT THIS PROPERTY.
翻譯
訪客
入住日期 2022年12月
夫妻/情侶
2.0/5
發佈於 2023年1月31日
We did our own booking on line, The Kuru club has a 4 star rating. I don't know how they got 4 stars. We thought our deal included breakfast, however it did not. The manager Charles is a nice guy and was really helpful which we were thankful for. He met us at the airport with leis, and drove us through the town centre before taking us to hotel. The accommodation was more 2 star then 4, our room wasn't serviced at all during our 4 night stay, there was no wifi. The room have had water damage, the floor a the back door was lifting, couldn't open the back door, the tiles in bathroom lifting and swollen from water damage, the roof was terribly rusted, no spouting, grout or no gap filler coming out of bathroom. Our ranch slider door needed new rollers, very hard to open. Kitchen outside on a deck had only a huge bbq or electric fry pan for cooking, no elements, but you could boil eggs in the kettle if you used your imagination. The pool was nice, but the 3 plastic deck chairs looked like they'd never been cleaned. The rubbish bin smelled so bad when you opened it, it was full and not emptied. The hotel quite isolated, the nearest amenities a 15min walk to cafe and bar down the road.
翻譯
訪客
入住日期 2022年12月
夫妻/情侶
1.0/5
發佈於 2023年1月31日
We checked this place out as we had previously booked to stay but read the reviews and luckily changed our minds . There's no way we would have stayed here very run down don't do it you'll be so disappointed. Miles from town and yuk. Only good points were the pool and nice manager