Everything about this hotel is excellent. They staff were amazing, the rooms were damn clean and cosy. The bed was so comfortable that I overslept 😄. I am definitely in love with this hotel right now.
While the room is clean and the bed is comfy the staff at house keeping were helpful and u had to call and request what I needed it was not replaced daily. Unlike Ayla Grand Hotel. The reception staff are unfriendly, often found they were unwelcoming. Oh suddenly I was asked to park my car myself cos they were busy, after 3 days of valet parking, but I see who is more valued. Breakfast starts at 6:30 and I had to leave early so the had packed a hot breakfast for me which I appreciated. Not my first time at this hotel but certainly noticed I was ignored this time.
Μεγάλα δωμάτια πολύ καθαρός χώρος Αρέτη τουαλέτα με ψυγείο στο δωμάτιο χρηματοκιβώτιο κλιματισμός άψογος Καθημερινός καθαρισμός δωματίου γενικά έμεινα ευχαριστημένος,εξυπηρέτηση προσωπικό πολύ καλό φαγητό εξαιρετική chef , Άνεται εξωτερικοί χώροι πισίνα
距離C1 ( College of Humanities & Social science )11.42km
艾因艾拉大酒店是艾拉酒店及度假村的最新高端住宿。這座花園城市中最高的酒店提供220間空調客房,其中包括75間佈置獨特的豪華套房。艾拉大酒店(Ayla Grand Hotel)提供種類繁多的舒適和典雅的客房和套房。選擇經典,豪華或豪華的一居室,兩居室和三居室套房。 2間客房專為能力有限的客人而設計,並與協助人員的標準間相連。該酒店有多種就餐選擇,以吸引所有味蕾。 Tamra大堂咖啡廳提供早餐和便餐,還提供鹹味小吃。您可以在舒適的Sky5屋頂咖啡廳用餐,或在夾層樓的Nara特色餐廳內享受豪華大餐。室外屋頂游泳池以及配備完善的寬敞健身房都可讓您放鬆身心,恢復身心活力。您還可以在Al Naeem SPA享受按摩和美容護理,或者享受男女分開的按摩浴缸,蒸汽浴室和桑拿。艾因艾拉大酒店提供5間大小不同的會議室,可容納10至300位客人。任何事件或功能都將根據要求進行量身定製。專業而熱忱的工作人員將隨時為您服務,以確保您受到照顧並享受Ayla Grand Hotel,對於那些尋求豪華舒適的奢華商務或休閑體驗的人來説,這是理想的目的地。
I recommend the hotel in terms of the nice location near the Helli Mall and the city center and in terms of the professional and welcoming service and room cleanness.
Al ain is beautiful less busy but not much to do, I’ll visit Al ain again but not Alberni Jabeel Hafeet they robbed and scammed me from my money. I had to cancel one nights stay due to serious issues and the next morning the receptionist told us we didn’t pay for the second night, we told her to check then she found the payment and said the money will be reversed back to my account. I called them a few times to get information about this and every time they said they money is already reversed, but that’s a lie. The staff was highly unprofessional with check in, the Arabian lady and badmouthed her colleagues. The other staff that was communicating with me via phone told me i can bring in Alcohol illegally because it’s not allowed on property( we did not) my whole experience with this hotel was so bad and I won’t recommend it to people.
It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.
不錯
83則評價
4.2/5
每晚價格由
HK$322
起
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