Al Salam大酒店和度假村(Al Salam Grand Hotel & Resort)

Terrible basic cold food, same terrible menu and looked like it was built in the 70’s with absolutely zero a**osphere. Music blasting from outside into your room till 12am ever night. If you’re from the West, drive past and book into Al Ain. This town is dead and apparently this is the best hotel. I was here for 10 days and even with continuous complaints, nothing changed at all with the food. The rooms are ok and very bearable. Staff are very friendly. But the service is second class! I will never stay here again! If you have kids - do not come here!

I did stay one night with my friend and there is Egyptian staff at reception he not helping and I tray to call him from the room no answer, and I, keep asking for a towel from 1 am and I get it at 2:10am and I, told him the water so, cold and he not do anything he say thy busy!!!!

The furniture is old, and the hotel needs upgrading and renovation

-Poor and rude staff -Dirty pool and bathroom -Bad food -Broken MAIN door lock -NO geyser! -Overflowing sewage system You can eat at Soul Cafe BUT DON'T EAT FROM RESTAURANT OR STAY IN SUITE! I LITERALLY WASTED MY MONEY FOR THIS YUCKY PLACE.

Didn’t expect to find such a lovely hotel! But we got lucky! The room was great. We had an incredible view and the pool was so enticing. It was pretty cold but had a good swim. I slept so well in the comfiest of beds. Decent breakfast for the price.

It took them 2 hours to check me in. Slow customer service. Overall it is good, good value for money. Some improvement is required in checking in process.