Power was turned off 2 hours prior to paid checkout time. We realise this was out of property’s control but this information was not disclosed until after checkin and payment for the stay was complete and only provided via a note left on the bed, information not disclosed at time of checkin via reception and only discovered much later in the evening as on arrival bags only dropped off into room so we could attend to other business. Very inconvenient to set early morning alarm after a full day of travel and preparation for family funeral just to ensure a shower and preparation for the day. If we had been made aware of the scheduled power outage, given the purpose of our booking accommodation, we would have booked elsewhere.
翻譯