When we arrived, we received our keys. Went up to the room and the keys would not work. Digital key did not work either. Went back down to activate keys and went back to room and they still did not work. A staffer opened the room and it turns out someone was still in the room. They gave us another room and the keys did not work again. The cleaning lady let us in and the room was clean. Had to go back down and reactivate the keys again.
Over night stay, we left in the morning and came back in the evening. Our room was not cleaned. Still had towels and trash in the room. Spoke to the assistant manager and he said the cleaning staff was too busy. When I ordered more towels, they were left on the floor in front of my door. Not placed inside as I requested.
The only good thing was the coffee and the cookies
翻譯