阿爾坎塔拉Village Underground Lisboa附近酒店

Standard hotel but very clean, walking distance to Belém Monastery. Not much around the area in terms of shops, amenities etc. had to get Ubers everywhere. Hotel breakfast was nice, variety of choices. Staff were pleasant especially check in staff. Hotel roof has amazing view. Room service were rude & basically inexistent. Rooms were clean, bed was firm which is my preference but not for everyone.

Nice five star hotel in Lisbon with great coast view and the huge red bridge. The hotel is clean and the staff is well trained. Love this hotel so much.

酒店本身是一座皇宮，環境很好，但離市中心有一段距離，相比僻靜。相對環境，房間就顯得一般了。酒店服務員服務態度一般，衝著環境可以去體驗一下。不過又一次碰到黑人服務員假意送浴袍，藉機打量客人，因為check in已經晚上六點，房間已有浴袍了。大家小心，正是因為五星級酒店，才有不少這種情況，加上中國人，這些服務員更加留意下手機會。

I would like to make it clear that the accommodations at this hostel were as expected, taking into account that currently it is basically what one is looking for, when it comes to stays for a short period of time. But I missed clearer and more accurate information in the booking confirmation email. Because when I arrived at the hotel door and pressed the doorbell dozens of times without getting an answer, it was very stressful! My phone is from Brazil and I hadn't bought a chip from Portugal. I had to seek help from third parties, unknown people, thank God I found someone who helped me, but even getting into our room was a long way! Something that should have been very simple became almost a nightmare. Therefore, I would like to suggest that when making a book with a client, make it clear in the email the step-by-step instructions on how to enter the hotel and also the room! Make it clear to the person that everything is done remotely and we never even know who we are talking to. Not everyone will get there with working internet on their cell phone, and making a phone call is out of the question due to the price it would cost, as it would be International! Just a suggestion, so it doesn't happen to other people. Regards