阿爾科巴薩Praia da Gralha附近酒店

我們的經歷絕對是驚人的。我們一停車就受到瑪麗亞的歡迎(是的!停車在物業上,方便和免費)。瑪麗亞是一個很棒的主人,非常迷人的人。她是當地人,對該地區的遊客來說,進出最瞭解。大樓有電梯,大加號。我們的房間乾淨無可挑剔,在出發到下一站之前休息得很好。早餐非常好,樓下供應,一切都新鮮美味。酒店是一個非常好的改造的小木屋。我們絕對喜歡一切:位置,我們的房間,小花園,早餐,當然還有瑪麗亞。瑪麗亞打電話和安排第二天早上按摩,非常有才華的專業人士。在辛特拉旅行後,我的腿非常累,按摩一小時後我恢復正常。我們下次去葡萄牙時,我們將返回阿爾科巴卡和瑪麗亞的小木屋。該地區有更多的探索!

This hotel was much better than expected. Though the rooms are old they are clean and have all amenities you require. We even had a fridge which was well used by us 🍷. The staff are excellent and couldn’t do enough for us. Rooms were cleaned every day. There was no balcony and we missed this. Breakfast was nice but the same everyday. Evening meal was mostly fine (buffet style) and good value at 12e. Lovely pool. Free parking. While there was air conditioning it was not available to use because of Covid. We got a fan free from reception for the week which was a lifesaver. Great location for using as a base to see the sights. I would definitely recommend this hotel and we hope to return again some day.

We really enjoyed our week in Inatel. Big and comfortable bedroom, very clean. The staff is friendly and helpful. Excellent location, from our room we had the nice view of Óbidos lake and the sea. Just 30 minutes from Caldas da Rainhas. I recommend without fear you won’t be disappointed. We’ll be returning there happily.

From the condition of the villas to the quality of hospitality offered by staff, this was a huge disappointment. The villas have not been maintained, as evident from many deteriorating aspects throughout. Best example are the bathrooms, where the tiles do not lay flat, and the grout is cracked and very dirty. Ditto for the caulking around the tub. There's a skylight which does not let much light in due tot he accumulation of dirt and debris. The villas were two stories, and our downstairs level, which included the kitchen and living area, was overrun with ants. Not my favorite early morning activity to collect and dispose of hordes of ants. Also, we did not know what was decaying off the patio, which is off the sliding door from the living area, but there was a large community of flies which prevented us from using the patio or even going outside through the sliding doors. I requested that the ”resort” address these issues but, in the 5 days we were there they did not do a thing. Also, there were steep stairs leading down to the entry door, and the railing was very loose and covered with some sticky substance. Again, I asked for this to be addressed so I didn't have to worry about falling the stairs, and it was never taken care of. We had dinner at the ”club” the first night and the food was terrible. Finally, we had made reservations five months in advance for TWO villas, as we were attending a family wedding in Obidos. When we arrived, the staff told us that no, we only had a reservation for ONE villa. They were quite insistent, until we showed them the email confirmation of the reservation. Even then, they were not apologetic. They found a second villa, but it was not convenient to the first, but they said that was all they could do. We also discovered that the wedding planner had come earlier with two welcome boxes, since she knew there were two parties staying a Bom Successo, but the hotel staff told her that only one party was staying there. However, they claimed, to us, that the wedding planner only brought the one welcome box. Did they not think we would talk to her and find out they were just lying? We were promised that the hotel would provide a remediation for us (we suggested a significant discount was in order) due to the abysmal treatment and the deficient accommodations but, despite repeated inquiries, nothing was ever addressed. All in all, the worst hotel experience I have ever had.

We stayed for a week and the hotel was lovely, the staff were very friendly and patient. Only small let down was the size of the television in our family room (very tiny). However, we would not hesitate in booking another trip and staying at this hotel. We would recommend.

We stayed at the Sana for a birthday party. We enjoyed everything about our stay. The staff in particular are so helpful and smiley! The breakfast was a massive spread of everything you could ever want. The bedroom was spotless with a comfy bed. We’ve eaten there on a couple of occasions before in the restaurant and that was amazing so all in all it’s just a lovely pleasant hotel to stay in and a great location in Caldas

這是一家迷人的酒店。友好的工作人員,一流的餐廳,絕對脫離普通的室內設計。我們會回來的。