The reviews on Hotels.com are really good, so we decided to stay here. Mistake. Keep in mind, this is during COVID. The outside looked good, and Spouse said lobby looked fine, staff behind the desk was masked appropriately, though he didn't notice signage. We came in the back entrance, and right off, we meet some scraggly-bearded guy without a mask. Great. When carrying rest of our stuff up, two more people without a mask, seeming amused that we were wearing ours. I call the desk to ask what the policy is. ”Pam” says that it's the individual's choice. WHAT? (She goes to check, because it seems she has no idea.) ”No, wait, we require masks in public areas.” Then why aren't there any signs? I hang up in frustration and anger. I had to call back because I forgot to ask what their policy is on cleaning, as now I don't think I can trust them. Man answers this time, tells me they disinfect everything. Really? My health depends on it. Do I need to Lysol every surface again? ”Well, yes, you probably should.” I ask him about the signs, and he tells me there is *a* sign at the front desk. Why there aren't any other signs? ”We can't enforce the policy.” That's not what I asked. Why aren't there more signs? ”There's a sign at the front desk.” That's not what I asked. If it's policy, why aren't there signs? ”We can't enforce it.” I explained that I knew he understood the words I said, and that I knew he was trying to duck responsibility, that he was making the choice to not care. ”Well, yeah, I guess so.” What's your name? ”Matt.” And what's your job here? ”I'm an employee.” Yes, I got that, it's why you answered the phone. But what's your job? ”I'm an employee.” Are you the manager? What? ”No. Do you want to talk to the manager?” YES. Why don't you have more signs? ”We can't enforce the policy.” I WANT TO TALK TO THE MANAGER. ”Well there's no manager here now.” I've already called the corporate customer complaint number and had a complete breakdown talking to that poor woman. I've disinfected every surface--EVERYTHING, because while I believe the probably-underpaid housekeeping staff tries, if the desk staff is any indicator, this place could be a death trap. I've never said this about anyone before, because I do literally understand how difficult these jobs are, but if ”Matt” can't be bothered to do the hospitality part of his job in the hospitality industry, he should be fired. As for now, Spouse and I are hiding in our room until we can slip out early tomorrow, before the maskless jerks start wandering the halls.
We were shocked at how well maintained the hotel is and we felt like this particular hotel was a good standard compared to a lot of other quality inns we’ve stayed at. The front desk was on it and got us a room in minutes and was really friendly. So glad we decided to stop here
不論是商務還是休閑旅客,舒適套房酒店都能讓您的格蘭德艾蘭之行變得更加美好而難忘。從酒店出發,至內布拉斯加中央機場僅有9km遠。到L.E Ray dog park僅需步行很短距離。酒店坐落於Island Oasis Water Park邊,附近還有很多景點包括Stolley Park和Raising Nebraska。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
對於想要捕捉格蘭德艾蘭城市風采的旅客來説,寄宿者套房旅館鵝卵石酒店 - 格蘭德艾蘭是一個理想的選擇。從酒店出發,至內布拉斯加中央機場僅有9km遠。到L.E Ray dog park僅需步行很短距離。酒店坐落於Island Oasis Water Park邊,附近還有很多景點包括Stolley Park和Raising Nebraska。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。可以去酒店大堂吧,舒適的環境,可供您休憩放鬆。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Wave Pizza Company and Banzai Beach Club(西餐)、Runza(西餐)和Sayidiin Restaurant and Store Somali(其他)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店的商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
南格蘭德艾蘭温德姆速 8 酒店是格蘭德艾蘭新裝修的酒店之一,於2022-12-31正式投入使用。酒店地理位置優越,駕車至內布拉斯加中央機場僅需9km 。旅客們可以發現L.E Ray dog park 到酒店衹有很短的距離。酒店佔盡地理之宜,Raising Nebraska、Island Oasis Water Park和Stolley Park離此都很近。在空閑的時候,去大堂吧喝杯飲品放鬆一下是不錯的選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Wave Pizza Company and Banzai Beach Club(西餐)、Runza(西餐)或Sayidiin Restaurant and Store Somali(其他)品嚐下一流的推薦美食。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
若想要遊覽格蘭德艾蘭,格蘭德艾蘭美茵斯坦套房酒店將會是一個不錯的的住宿之選。酒店地理位置優越,駕車至內布拉斯加中央機場僅需9km 。旅客們會發現L.E Ray dog park和Raising Nebraska距離酒店都不遠。酒店佔盡地理之宜,Island Oasis Water Park、Stolley Park和Stuhr Museum-Prairie Pioneer離此都很近。浴室內提供24小時熱水,讓您感受到賓至如歸的享受。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
酒店距離內布拉斯加中央機場僅有8km。在該地區觀光很容易,Raising Nebraska、Island Oasis Water Park和L.E Ray dog park都在酒店附近。從酒店出發可方便前往市內的眾多著名景點,包括Captain Jack's、Grand Island Public Library和St. Stephen's Episcopal Church。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。旅客可以去健身室揮灑汗水,重煥活力。為了方便旅客,酒店會提供接機服務。
TTeachBrooklynThe reviews on Hotels.com are really good, so we decided to stay here. Mistake. Keep in mind, this is during COVID. The outside looked good, and Spouse said lobby looked fine, staff behind the desk was masked appropriately, though he didn't notice signage. We came in the back entrance, and right off, we meet some scraggly-bearded guy without a mask. Great. When carrying rest of our stuff up, two more people without a mask, seeming amused that we were wearing ours. I call the desk to ask what the policy is. ”Pam” says that it's the individual's choice. WHAT? (She goes to check, because it seems she has no idea.) ”No, wait, we require masks in public areas.” Then why aren't there any signs? I hang up in frustration and anger. I had to call back because I forgot to ask what their policy is on cleaning, as now I don't think I can trust them. Man answers this time, tells me they disinfect everything. Really? My health depends on it. Do I need to Lysol every surface again? ”Well, yes, you probably should.” I ask him about the signs, and he tells me there is *a* sign at the front desk. Why there aren't any other signs? ”We can't enforce the policy.” That's not what I asked. Why aren't there more signs? ”There's a sign at the front desk.” That's not what I asked. If it's policy, why aren't there signs? ”We can't enforce it.” I explained that I knew he understood the words I said, and that I knew he was trying to duck responsibility, that he was making the choice to not care. ”Well, yeah, I guess so.” What's your name? ”Matt.” And what's your job here? ”I'm an employee.” Yes, I got that, it's why you answered the phone. But what's your job? ”I'm an employee.” Are you the manager? What? ”No. Do you want to talk to the manager?” YES. Why don't you have more signs? ”We can't enforce the policy.” I WANT TO TALK TO THE MANAGER. ”Well there's no manager here now.” I've already called the corporate customer complaint number and had a complete breakdown talking to that poor woman. I've disinfected every surface--EVERYTHING, because while I believe the probably-underpaid housekeeping staff tries, if the desk staff is any indicator, this place could be a death trap. I've never said this about anyone before, because I do literally understand how difficult these jobs are, but if ”Matt” can't be bothered to do the hospitality part of his job in the hospitality industry, he should be fired. As for now, Spouse and I are hiding in our room until we can slip out early tomorrow, before the maskless jerks start wandering the halls.
訪訪客We were shocked at how well maintained the hotel is and we felt like this particular hotel was a good standard compared to a lot of other quality inns we’ve stayed at. The front desk was on it and got us a room in minutes and was really friendly. So glad we decided to stop here