Verified traveler
2023年7月24日
The service at this hotel is very horribloo! The first day we stayed at this hotel, the lady in the front did not welcome us at all, but we thought nothing of it. After that we found that we did not have enough towels for everybody so we went back down to the lobby and asked for more, but we were met with “why” and “how many people are here with you,” even after giving the towels to us and saying “thank you” she rudely made an unhappy face at us. The next morning, we went for breakfast and the breakfast lady was also VERY RUDE! We asked the lady if we had to sign in to which she replied with “NO hot breakfast over there” in a firm, rude, and unfriendly tone and kept grunting and scoffing. Another incident later that day was when we asked for towels again since they changed our towels and didn’t have enough again, so we walked down to ask for more again and she told us we had to exchange our towels for new ones. No other hotels we stayed at in the past had we encountered this at all. The rest of the days we stayed, we asked for more towels from the room cleaners and other hotel staff members, they didn’t ask to exchange for towels at all! But overall the room was nice, clean, although we did not expect to be greeted this way on our first trip to Canada.
翻譯