No personal attention to guests. I booked a high floor room that was supposed to have two queen beds. Paid extra to have both. I brought it to the attention of the staff and they said nothing coukd be done, even after I showed them the confirmation sheet. Do discount or comp was applied.
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Jennifer
2023年10月23日
Overall a good visit. Room service was outstanding, never refilled coffee and when we asked they said I could come to front desk to pick up what I wanted. I wasn’t in clothing that allowed for me to go to the lobby. Didn’t feel like it was my responsibility to handle it.
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April
2023年12月4日
Reserved a king but received a double room with two extremely uncomfortable beds. Beds were rock hard and I'm a Marine that sleeps on all types surfaces. I work up hurting with a stiff neck.
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Carol
2023年11月12日
I left my shirts. They would not contact housekeeping to get them. They were valued at 200 dollars. They send me to a website. They never answered. BAD service. It would have taken them 5 minutes!
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Verified traveler
2023年9月10日
Great location own Alexandria, awesome restaurants and bars... AC However not so great. Comfy bed but sweat all night due to motion sensing eco friendly ac that shuts off when you're not moving. Didn't sleep here much. This is even after the hotel sent their engineer to look at it.
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Lisa
2023年11月30日
Parking facility was filled with columns making parking unusual. The refrigerator wasn’t plugged in, there were no amenities in the bathroom like a shower cap, or glass. Staff was nice and room was clean.
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Dawne
2023年8月16日
Check in was fast and front desk person was friendly. But - they forgot to give me a wake up call. Im always nervous abput using my mobile phone as the only alarms when I have an early morning flight. Other than that, stay was fine.
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住宿政策
入住及退房時間
入住時間:16:00後
退房時間:12:00前
前台辦公時間:全日24小時
小童政策
此酒店歡迎任何年齡的小童入住。
如0至17歲小童不需額外床位,可免費入住。
嬰兒床及加床
加床及嬰兒床政策或會因房型而異。請參閱房型詳情了解更多。
早餐
類型美式
形式套餐
年齡
費用
成人
USD 24.00(約 HK$187.88)/人
總額不包括額外早餐費用,請於酒店另行支付。
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健康保障
整潔
4.2/5
清潔和消毒
房間於每次入住之間皆進行消毒
住宿簡介
開業年份:2000
裝修年份:2007
客房數量:260
若想要遊覽亞歷山德里亞,希爾頓亞歷山德里亞古城酒店將會是一個不錯的的住宿之選。亞歷山德里亞Amtrak站位於距離該酒店大約300m的地方。著名的景點EFM Law Company、John Carlyle Square和Artbot Gallery均可步行很短距離到達。
大堂吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。您若是問我還有哪些可供選擇的美食,一定會極力推薦周邊的The Warehouse(美國菜)、Hank's Oyster Bar Old Town(美國菜)和Blackwall Hitch(美國菜),前者的Seafood Sampler最為著名。