舒適套房酒店(Comfort Suites Alexandria)

We had a few issues with our room. Water went out for a while, TV wasn't working (they did repair), no mini fridge, hotel phone not connected, USB ports in room didn't all work.

Good experience. The lady that took care of me was very sweet and helpful. Her name I think was Yvette.

Our check in was not good. We were assigned a room only to get in and unpacked and told we had to move. Theyd given us someone elses room. The room they gave us was freezing and wouldn't warm up all night. Breakfast was blah. The coffee, eggs and sausage were all cold. Overall, in wasn't woth the money!! 😞

Staff was great and extremely friendly. Loved the breakfast, lots of choices. The room was well equipped. Nice kitchenette and sitting area. My only complaint would be they need to redo the showers. The showerhead was barely spitting out water and the shower floors need anti slip, as I had to be extremely careful not to slip and my elderly aunt did fall and hurt herself in the shower due to slipping. My dad ended up putting the towel bath mat inside the shower to prevent from happening again.

Property there was crack between bath tub and the wall. could have caulking and made it more cleaner.

The hotel is old and the staff are not friendly. You get what you paid for. But I am disappointed that Wifi did not work. We called the front desk several times. But no one responded.

The only that keeps me from giving an excellent for whole stay is that bed was just ok. Everything else was excellent.

Half the breakfast items were out. Coffee very weak, no creamers, no water in the fitness center, hotel mediocre at best. Definitely not worth the 8/ very good rating

The room was old and needs to be remodeled the tub was gross looking and toilet had a dirty ring around it. For breakfast they didn’t have milk for cereal. The room had a funky smell. The sheets smelled old and like a burnt iron. I will not stay here again.