艾麗斯貝斯特韋斯特SureStay酒店

艾麗斯貝斯特韋斯特SureStay酒店的評價

艾麗斯貝斯特韋斯特SureStay酒店

1350 S U.S. Hwy 281, 78332 艾麗斯, 德克薩斯州, 美國查看酒店詳情
艾麗斯貝斯特韋斯特SureStay酒店
艾麗斯貝斯特韋斯特SureStay酒店艾麗斯貝斯特韋斯特SureStay酒店艾麗斯貝斯特韋斯特SureStay酒店
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艾麗斯貝斯特韋斯特SureStay酒店 的真實住客評語

8.1/10
很好
35則評價
真實評價
位置8.1
設施8.1
服務8.1
衛生程度8.1
篩選條件：
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所有評價(35)
正面評價(5)
負評(2)
訪客
無障礙-2張大床，行動無障礙，無障礙淋浴，無煙
入住日期 2024年3月
家庭旅遊
1則評價
9.5/10
優秀
發佈於 2024年4月17日
House keeping very accommodating. Food was great. Location very quite. Will definitely be using this location again.
翻譯
RoadGuys2
入住日期 2025年12月
情侶
8.0/10
很好
發佈於 2026年1月20日
This hotel still had the Best Western vibe. The guy (manager maybe) at check in and breakfast was friendly, and accommodating. Cozy, comfortable room had the proper amenities. Breakfast was mostly decent Continental but also had sausage and scrambled eggs. The eggs were kind of crumbly but we appreciate that they had eggs anyway.
翻譯
來自住宿之回應: Hi RoadGuys2, Thank you for taking the time to share your experience with us! We’re delighted to hear that you found our team friendly and accommodating during check-in and breakfast. It’s wonderful to know you felt comfortable in your room and appreciated the amenities provided. We also appreciate your feedback about the breakfast. We’re glad you enjoyed the variety, including the sausage and scrambled eggs, and we apologize that the eggs were not up to your expectations. Your comments are valuable, and we will share them with our team as we continue working to improve our breakfast offerings. Thank you again for staying with us and for sharing your honest feedback. We hope to welcome you back on your next visit!
jamesparkerm
入住日期 2025年6月
家庭旅遊
10/10
傑出
發佈於 2025年7月6日
I was greeted by a very nice lady upon arrival. The hotel exterior was well maintained and neat. Our room itself was spotlessly clean and comfortably appointed. We found the bed to be extremely comfortable. Another thing I liked was the absence of noise. I highly recommend this hotel.
翻譯
來自住宿之回應: Hi jamesparkerm, Thank you so much for taking the time to share your experience with us. Your kind words truly made our day! We’re thrilled to hear that you received a warm welcome upon arrival. Our team takes great pride in providing friendly, attentive service from the moment you walk through the door, and I’ll be sure to pass along your compliments to the staff member who greeted you. It’s also wonderful to know that you found the exterior well-maintained and the room spotlessly clean. Cleanliness and comfort are top priorities for us, and we’re so glad they stood out during your stay. We’re especially pleased that you enjoyed a quiet, restful night and found the bed to be extremely comfortable. It’s always our goal to ensure our guests get a great night's sleep. Thank you again for your thoughtful recommendation. We're honored that you would choose to stay with us, and we hope to welcome you back anytime your travels bring you to the area.
Laura C
入住日期 2024年5月
其他
2.0/10
發佈於 2024年6月4日
Rude manager, Multiple problems,$10 overcharge, but the the overall rating is much lower due to my interaction with manager.
翻譯
來自住宿之回應: Dear Laura C, Thank you for sharing your feedback with us. I am truly sorry to hear about your experience with our manager and the multiple problems you encountered during your stay, including the overcharge. We strive to provide excellent service to all our guests, and it’s clear we fell short in your case. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future. Safe travels, and thank you for your honest feedback.
訪客
入住日期 2024年2月
家庭旅遊
0.0/10
發佈於 2024年2月29日
Stay here if you are just passing by. The price is probably fair for what you get; not a lot of fanciness or luxury here. Just a comfortable bed to sleep in, enough room space to do some work or organize you field work notes. It's a one-story hotel without many of the typical amenities you'll find at other more touristic ones. Feels dusty everywhere due to all the contractors' trucks and dry season around this area. Plus there seems to be a lack of maintenance/cleaning around the general areas outside and parking lot. If you are visiting this town on a vacation or for any other leisure purposes, you'll be better off staying at the other newer, better brand hotels at the other end of town.
翻譯
訪客
入住日期 2024年2月
情侶
2.0/10
發佈於 2024年2月29日
Looks can be deceiving. Staff seemed pleasant at first and the room looked clean. Went out to grab some microwaveable dinners so we could come back and relax. My boyfriend placed his dinner in the microwave and as soon as he turned it on roaches came scattering out. There were two in his dinner! As we packed our stuff to leave he noticed another one in his glass of wine. I took quick pictures and went to the front desk to ask for a refund. Management refused to refund my money and only offered us another room. WHAT?! There was no way I was going to be comfortable in another room here. I'm apparently out $300...for now. I plan to seek counsel. Roaches are a health hazard especially for people with asthma. DEPLORABLE SERVICE!
翻譯
gurrumeteviejo
入住日期 2024年1月
其他
10/10
傑出
發佈於 2024年2月9日
The hotel was close to everything in Alice. The gas station mini mart was at walking distance. Breakfast was good not just cereal. They had 3 nice outdoor seating areas and a pool. The beds were comfortable.
翻譯
來自住宿之回應: Hi gurrumeteviejo, Thank you for taking the time to share your positive experience with us. We're delighted to hear that our hotel's convenient location, close to various amenities, contributed to a pleasant stay for you. It's great to know that you enjoyed the breakfast offerings, finding them more than just the typical cereal fare. We're also pleased that you were able to take advantage of our outdoor seating areas and pool, providing you with additional spaces to relax and enjoy during your time with us. Comfortable beds are essential for a good night's rest, and we're thrilled to hear that you found them to your liking. We appreciate your feedback and are grateful for your patronage. We look forward to seeing you here again soon.