阿倫敦3星級酒店

I stayed for two nights and my overall stay was average. My room was very nice and clean and the hotel overall was nice. However, I have a few things that are worth mentioning here. As a Lifetime Titanium Member, I have high expectations when I stay at a Renaissance. The first and very shocking thing is that I had no hot water. When I called downstairs they said that we do have hot water and that we just have to let it run for about 15-20 minutes before it will get warm. I did that and then I had a hot shower. This does seem a little ridiculous to me though. Both from a conservation standpoint as well as time. ( I arrived around 1am and was exhausted and ready for a quick shower and bed.) Further, this hotel staff needs some training and my even bigger complaint is about the restaurant. The front desk informed me that breakfast would be served in the restaurant until 11 AM. I received 1 breakfast voucher for two and was told that I could get another one the next day if I wanted to eat in the restaurant again. Breakfast the first day was mostly without incident, however it took a few people and way too long for me to receive the check. ( I had a voucher and my balance was zero. ) The next day, my sister and I arrived at the restaurant at about 10:40am and the floor was completely wet and had already been mopped up. Granted, there was no one in the restaurant, but I still didn’t expect this at this hour. There was nobody seated and we wanted to eat breakfast. There was no one to greet us at the door but then somebody spotted us, and then seated us. I told my sister about the incredible stuffed French toast that I had for breakfast the previous day and thus we ordered that and then afterwards we were told that we couldn’t get breakfast. So there is definitely some mis-communication here between the front desk and restaurant. In addition, the woman who seated us was extremely nasty and when we had expressed that the floor was being mopped at that moment she was rude to us and decided that she wouldn’t seat us and instead handed us off to someone else. This was completely inappropriate, unexpected and certainly doesn’t meet the Marriott standard. Afterwards, I went down to the front desk and talked to the front desk manager, Tiffany. She acknowledged that some training is needed at the front desk (and I definitely think it is needed in the restaurant!) and then I was accommodated me accordingly. The only other comment I’ll make is about the parking. It is very confusing and the parking is shared with the connecting venue. I was lost and I also don’t know if I’d want to walk downstairs in that long hallway alone late at night. Having said all of this, I would stay here again if I ever find myself in Allentown.

Absolutely wonderful stay, I can't say enough great things about the place. Stephen the general manager went above and beyond to make sure that our stay was good. The pillows and beds were comfortable. The place was extremely clean with everything that you would need for your stay. They have an on staff valet service, which was very timely and inconvenient for just a small up charge. The Rooms were very quiet. We did not hear any outside noise, although we knew that hotel was at capacity.

雖然酒店本身很好,但入住是一場災難。我提前打電話讓酒店知道我們將在凌晨2點到凌晨3點之間到達,因爲到達紐瓦克的時間很晚。當我們凌晨2點45分到達時,我們被告知,在開車超過一個小時後,我們無法入住,並在越野飛機旅行中再花費5個小時,因爲計算機處於“重啓”的中間,以關閉晚上。我被告知,如果我打電話告訴他們我們遲到了,有人會提前打印鑰匙給我們,所以很明顯,我們沒有打電話(正如以前所說的那樣)。總而言之,我們不得不多等半小時才能入住,之後我們被告知鑰匙可能不會工作,所以我們不得不等待維修人員帶我們到我們的房間,讓我們進去,然後雪上加霜的是,第二天,前台打電話給我,告訴我我們從來沒有留下信用卡印記(我們這樣做了,其中一個原因我們必須等待半小時),所以我們不得不趕回酒店提供信用卡,否則可能會失去第二晚的房間。

若想要遊覽阿倫敦，允許攜帶寵物的阿倫敦度假屋，帶後院！將會是一個不錯的的住宿之選。從酒店出發，至利哈伊谷國際機場僅有6km遠。附近很多景點，包括Liberty Bell Museum、Lehigh County Heritage Center和阿倫敦藝術博物館都離酒店不遠。酒店坐落於Coca-Cola Park邊，附近還有很多景點包括Joseph S. Daddona Lake and Terrace和Merchants Square Model Train Exhibit。所有極具特色的客房都配備有熨衣設備和空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。酒店休閑區提供了各類設施，您可以在這裏舒緩身心壓力。

對於想要捕捉阿倫敦城市風采的旅客來説，舒適的阿倫鎮住宅，距哈密爾頓區2英里！是一個理想的選擇。酒店距離利哈伊谷國際機場僅有4km。在該地區觀光很容易，Coca-Cola Park和America On Wheels Museum都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Trout Hall、Lehigh County Heritage Center和阿倫敦藝術博物館。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的温馨感。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。

Well this place was totally ridiculous it really went down hill since me and my husband stayed there several times was much nicer. This room was a joke first of all the alarm clock didn't work, there was no blankets on the beds and the comforters ****** they wouldn't stay up on your body while sleeping they slid right off, sounded like there was a heard of horses above our room jumping all night then I went to pick up the phone to call front desk to ask for a blanket and the phone didn't even work and I have a heart condition if I needed help or assistance I would of died because I couldn't call for help then we saw bugs I'll say this I will never ever go there again and will not tell my worst enemy to go there oh forgot the heater ans AC didn't work properly either the whole place and room and experience was horrible except I had a wonderful time less the whole lousy room thing .

The check-in was fast and pleasant. The attendant even asked for my room preference and made suggestions. We were provided a list of the eateries in the area, which was very convenient. There was an unpleasant odor in the room at first, but nothing that the spray I brought with me couldn't fix. Everything met my expectations, except the lack of hot water. A nice hot shower would've been great after hitting the slopes. I'm not sure what the issue was, I was too tired to complain and seek resolution. I'd stay here again, but the next time, I will confirm that the hot water is available on arrival.

My family and I have been here for a couple months due to the pandemic and when I tell you that all we get treated here is with respect and humbleness. The owner is really stepping it up fixing everything in this building I’m so glad that someone bought this building and did an amazing job with that it’s very very clean. I have a four-year-old and I am very protective of my child my safety here also and it’s really quiet and safe here. I would definitely recommend to families! No other place Made us feel like family. Except here it’s nothing but family and humbleness.

若想要遊覽阿倫敦，羅德威酒店將會是一個不錯的的住宿之選。從酒店很方便到達利哈伊谷國際機場，僅有9km距離。包括Merchants Square Model Train Exhibit、Triple Sun Spirits Company和Lights in the Parkway都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括County Seat Spirits、Joseph S. Daddona Lake and Terrace和Museum of Indian Culture，旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供浴缸，讓您感受到賓至如歸的享受。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Manifiesto Restaurant（西班牙菜）、Rita's Italian Ice和Emmaus Bakery（快餐簡餐）期待着您的光顧。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。酒店設有24小時前台諮詢服務，為下榻至此的您提供最貼心的行程安排。