第一總統公園附近酒店

酒店前台態度良好，也可以為客人解決不同的問題。因為之前房間有問題，更為我們免費升級到更好的房間，也處理我們遇到的問題。

優點是房間寬敞，乾淨。前台在4樓。 缺點是位置比較偏，對不開車的人不太方便，離市區走路要20-30分鐘，衹能坐公交，旁邊啥也沒有，很荒涼。早餐不是自助，是點餐，一份套餐+一杯飲料，品種很少，吃不太飽。自己來玩的不建議訂這裏，訂城區方便的多。

我們在Tenir Eco度過了愉快的時光。起初我有點​​擔心，因為我們是從伊斯坦堡直飛的，所以我們不知道怎麼從機場直接上山搬行李。但其實很簡單。飯店安排了把行李送到飯店，費用是5000堅戈（從Shymbulak站到飯店前台）。你也可以自己搬，但要注意，從Combi 2到前台的路很滑。所以如果你想好好享受這段時光，就讓飯店幫你搬行李吧。 飯店會提供從Medeu站到Combi 1到Combi 2再返回的纜車二維碼。如果你還想買更多，可以請他們幫你買。約4000堅戈。 酒店的熱情好客令人讚嘆，他們提供了所有必需品。而且行動迅速。他們修好了Netflix，讓我們可以好好享受兩晚的住宿。雖然攝氏零下12度有點難受，但房間裡的溫度相當適宜，而且浴室的桑拿房隨時可以取暖，就連地板都是加熱的。所以我們從來不會覺得天氣太熱。 如果不想在地上待太久，可以帶些晚餐來吃。你也可以在桑拿房加熱🙈。房東（ingkar）人非常好。由於Netflix的問題需要時間修復，他給了我們兩個美味的起司蛋糕。 我們住在Tenir 10號房間，這是最後一間房間，氣氛浪漫，景色宜人。這裡可以夜間滑雪，滑雪者有時會停下來向我們揮手，我們看著他們經過。我們還徒步去了附近的山上欣賞風景。冬天這裡非常冷，對我們來說，這次住宿就像夢想成真一樣。 如果要回程，可以請他們把行李搬下來，同樣需要5000堅戈，可以去symbulak車站。 syn32的食物也很美味。去嚐嚐藍莓薄荷茶，欣賞山景。太棒了！房間可以直接滑雪進出。日落也很美。以後我還會再來的。在海拔3200公尺的Shymbulak，完美的住宿體驗…絕對不會後悔。 也許還可以試試滑翔傘，看起來也蠻好玩的！

The hotel is new and clean. Although it is located in a residential area, getting to the city centre is actually quite quick. That said, Yandex Go or your own car is probably the most convenient way to get around. I also really appreciated the front office service. I arrived very late, at around 2:30am, and the staff waited up for me. They also offered to assist with my luggage both on arrival and again when I departed, which was a very nice touch. The room itself was comfortable, and I also appreciated having a handheld bidet spray next to the toilet. The bathroom layout was a little awkward — when opening the bathroom door, it would catch the bath mat and push it across the floor every time. I was surprised that there was no chair at all in the room, which is rather inconvenient even just for putting on shoes, sitting briefly, or using the desk. I stayed for two nights, but unfortunately no housekeeping was provided during my stay. I understand that unexpected staffing issues can happen, but I would have appreciated some proactive communication. At minimum, a quick note explaining the situation, fresh towels and bottled water could have been delivered to the room without having to ask, even if full housekeeping was not possible. Only when I contacted reception was the situation explained. Breakfast on my departure morning was also rather disappointing, possibly because there was a large group (relative to he size of the hotel) staying at the hotel. Food was slow to be replenished and there were no seats available. As I was in a hurry, I ended up taking just a muffin. There also seemed to be no hot water in the room that morning, although this had not been an issue previously, so it may have been related to unusually high demand at that time. Overall, the hotel has good potential: it is new, clean, reasonably convenient for reaching the city centre, and the front office staff were helpful and welcoming.

地理位置方便，可以走路到附近景點，早餐選擇有很多，職員亦很友善，他們嚴格遵守兩點check-in，如果早到可以寄存行李。

酒店位於市中，鄰近步行街及津科夫大教堂（Zenkov Cathedral）,不用乘車便可漫步街頭，欣賞美景。 地鐵站就在酒店旁不遠，只需步行五分鐘便到。

新酒店， 設施都很好， 整潔，下次會再入住。機場有巴士可到， 當地很多餐廳都開到很夜，吃東西都方便。 下次再有機會到訪， 會考慮再入住。

酒店位置好, 房間寬. 服務水平不符合聲明的要求. .節在噁心的狀態。 洗室裏有污水, 洗時沒有洗. 洗水管的頭在自己的重量下關閉,需要用手住它。 洗可以洗,但洗的門斷了,門斷了,門只是安裝在藍色隔離器🤦🏻的裏。 門是很困難的,但可以,而在洗器裏沒有壓力,洗體足夠,但洗頭髮是非常困難的。 房間沒有平滑板和,按要求送來,等待-20-30分鐘,平滑板遠不是第一個清新,在壓的金屬框架上拉着薄的通用,起來。 沒有鎖門(/鏈接),鎖上的開關不會阻止酒店員工進入房間,單獨的印象是從服務人員🤦🏻到房間走後醒來,第一晚就遇到了這個,然後掛上”不要打擾”牌。 如果早上你沒有打掃房間,不管出什麼原因,那一天沒有你的提醒,你就不會把房間打掃乾淨。

老酒店了位置中心設施也有更新 整體舒適感不錯

The hotel is located right in the heart of the old town, making it very convenient for getting around. The room was clean and the location is excellent, with convenience stores, cafes, and bars all within walking distance. However, the 5G signal was weak inside the room, and the hotel Wi-Fi was unfortunately not usable during my stay. Overall, a clean hotel with a very convenient location, but the internet connection could definitely be improved.