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5星級

皇家鬱金香阿拉木圖酒店
4.4/541 評價

皇家鬱金香阿拉木圖酒店

阿拉木圖|距離市中心7.82km
My partner and I stayed (briefly) in the Royal Tulip in December 2022. To say it was a disappointment would be an understatement and to see an average rating of 4.0 suggests most reviewers have no concept of what a good hotel is. Firstly, on arrival, the ‘non-smoking’ room offered to us had obviously been occupied by a heavy smoker so clearly the hotel cannot enforce their own policies (we should have taken this as a sign of things to come but we were given another room). Secondly, the rooms are advertised on the official website as 'air-conditioned'. During winter months this is simply not the case as the entire hotel is cranked up to furnace levels of heat. We complained for over a week about this matter and were consistently fobbed off with excuses until it was ‘fixed’ and although better, the temperature control of the room was never satisfactory. Thirdly, the noise in the room was excessive with road noise audible at all times of day. On the 16th of December an event had been held at the hotel after which staging etc. was being dismantled. Not normally a problem, but given it was at 3 AM and involved scaffold being hurled into the back of a lorry for three hours it soon became one. Reception was made aware and did nothing. Manager was made aware and never even apologised. Having booked (and paid) for a moth’s stay we decided to leave after 10-days. When checking out, the hotel alleged a ‘technical issue’ with their bank and could not refund the difference of approximately $3700 USD to us (this is still an ongoing issue). Royal Tulip alleges that their bank accounts have been blocked by Kaspi Bank which is very alarming if true. The General Director of the hotel was very apologetic and alleges he knew nothing about the problems reported until the point we decided to leave. That should also worry potential customers in that it suggests hotel management are completely disconnected from the day-to-day operations of their own establishment. The Royal Tulip Almaty markets itself as a 5-star international hotel. As a seasoned global traveler, I can assure readers of this review that it comes up as a 3-star at best. The facilities are dated and do not function as intended (AC as example). The staff are inattentive to problems, dismissive of genuine complaints and do not even know their own facilities – after we left the Booking Manager messaged my partner to ask where it is stated that all rooms are ‘air-conditioned’ to which she sent the link to the official Royal Tulip Almaty website (where it is clearly stated). What an embarrassment of a hotel.

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商務出差

阿拉木圖温德姆華美達酒店
4.1/558 評價

阿拉木圖温德姆華美達酒店

阿拉木圖|距離市中心0.93km
On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

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包括早餐

阿拉木圖市中心諾富特酒店
4.4/551 評價

阿拉木圖市中心諾富特酒店

阿拉木圖|距離市中心3.97km
Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.

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家庭出遊

阿拉木圖廣場酒店
4.1/517 評價

阿拉木圖廣場酒店

阿拉木圖|距離市中心0.73km
3個成年人預訂了兩間臥室的套房,在房間的描述中,有60平方米的景色,有山河景色,有3個完整的臥室:1個雙人牀和沙發。他們晚上來了,給了608號,事實證明它沒有爲我們做好,沙發沒有,只有2個,只有一個雙人牀,一個2人浴室配套。在2點鐘,經過長途飛行後,他們開始找出怎麼樣,先提供其他房間,但它們是單人間,兩人間,最後建議給孩子鋪上牀。我們沒有選擇,不得不同意,最後在3點鐘結束。第二天,事實證明,我們沒有看到山河,而是看到被遺棄的不景氣,山一般從酒店的另一邊。此外,房間面積要小得多,最大方形40。沒有沙發, 就得坐在那剩下的上.一般來說,房間設計不佳,茶在哪裏,沒有插座;沒有開關,只從插座上拔出);浴室對面的浴,手不伸,要經過整個浴室才能拿到;水壓力很弱,早上幾乎沒有;而不是廁紙,剪了一半的紙巾;進入浴室的入口不是從客廳(如在書上),而是在臥室,如果需要去廁所,人睡覺,一定要努力不叫醒他;電視沒工作;空調甚至最低限度都吹得很厲害,晚上也不會留下;房間的卡片只能給一個,這對家庭來說很不方便。牀墊和頭都很不舒服。總的來說,房間完全不符合我們的預訂。商量後,決定不準備在它裏呆4天,並決定離開,但酒店拒絕退款餘下的時間,理由是沒有退款。有這種邏輯,客人可以在走廊裏鋪地毯,預訂不退。我們住的最差的旅館之一非常不愉快。

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Zenkov Cathedral

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查看阿拉木圖酒店的住客評價

正在搜尋阿拉木圖的酒店?參考真實旅客的評價,獲得旅遊靈感。
阿拉木圖薩魯特酒店
3.5/513 評價
酒店的喜好,優點和劣點。舒適,酒店有你所需要的一切,從洗衣機到健身房。還喜歡平靜地睡覺,沒有汽車的噪音,人們的焦慮等。不利的健身房可以是更多的運動場。即使不說要清理房間,沒有人會打開,必須通知,攻擊在其餘方面是純粹的。總體還是滿意的。建議。新4*對應於👍
克雷梅特酒店
4.2/56 評價
這間酒店只有兩張,是窗外的松樹和咖啡機的美味咖啡(拉瓦扎膠)。我預訂了三晚,在這家酒店裏,我只住了兩晚-另外一個晚上只預訂了早點住宿,我的飛機飛到阿拉木圖很早,想立即住在酒店。這間酒店的早餐被送到房間,因爲這是小酒店,他們沒有獨立的早餐房間。早餐提供和烤麪包或蛋和切片的黃瓜。三頓飯付費,我只吃了一張。在訪問的一天,它沒有帶給我,雖然訂單被接受,第二天沒有收到訂單(事實證明,早餐必須在前一天在食堂訂,沒有人警告)。我的房間在三樓,我要求把我的行李帶到房間,行李等了四十分鐘。這家酒店的員工完全不專業,他們沒有飯店的經驗,這很明顯。此外,他們完全不在乎客人是否滿意他們的服務。我要求退款,這是我被工作人員答應的早餐,他們說他們會聯繫服務提供商,然後退款。但後來拒絕了。也就是說,他們只是說了算,還有一個缺點:酒店在入住時要求存款,然後在出發日退還,如果房間裏沒有財產損壞,就退還。世界上沒有一家酒店做過這種事。牀上有硬牀墊,這裏的頭不舒服。牀上衣合適,浴室的水管很好。酒店可能很棒,考慮到位置和尺寸,但服務嚴重破壞了一切印象。
阿拉木圖智選假日酒店
4.2/5194 評價
多麼令人失望的酒店。服務在整個過程中都很糟糕。無論什麼問題,答案總是NO!入住時間是2:00pm。我中午到達,要求提前入住。不!房間已經準備好了,但除非我支付了50美元,否則他們不允許提前入住。(一位不同的店員最終提前入住了我)餐廳在晚上7:00關門吃飯,附近沒有選擇。我拿了外賣,只是要了銀器和空玻璃。不,你可能不能帶去房間。最後,我買了一個叉子(房間裏仍然不允許玻璃。“人們偷了它們”)。30分鐘後,敲門要求叉子回來!酒吧裏儲備了可怕的。紅酒?不。白酒?不。只是啤酒早餐在早上7點開。我6:50到達,只是問我是否可以在我等待時喝杯咖啡。不。他們用完了果汁,要求更多。...等待它...不。電源關閉了幾次,一次2+小時。窗戶不打開,所以變得非常悶。房間一天沒有打掃。我只要求新鮮毛巾,我不得不把我的舊毛巾帶到前台,他們在那裏數着要更換。我猜他們的客人也偷毛巾!結賬時,我禮貌地問是否可以和經理說話。“這裏沒有經理”。這有點概括了整個住宿。這裏有很多更好的選擇,這不應該成爲IHG的一部分,服務很糟糕
大米多姆酒店
4.3/520 評價
В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть). Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!! Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ??? Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!) В целом, отношение к клиенту НИКАКОЕ! В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было! Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ! В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!
阿斯特拉酒店
3.7/510 評價
我們預定了酒店短期,因爲我們自發決定探索城市。超級位置,客廳的女士們,早餐很簡單,但是你會很累!有兩種麪包,兩種奶,菜,水果,大理石,咖啡,,,,。房間乾淨,牀很方便。位置很棒,你有什麼東西在附近。在幾分鐘內,出租車就能完成一切
阿拉木圖酒店
4.3/526 評價
飯店位置極佳!陽台上的景色無論白天或晚上都美極了!四月,夜鶯在早晨歌唱。大廳和入口區美麗時尚且現代。房間不是很好。面積不大,家具陳舊但完好,地毯破舊,瓷磚過時,毛巾破爛不堪。衣櫃裡沒有一個架子,也沒有地方放東西,只有兩個衣架。床單很普通而且乾淨。有水壺、杯子、茶和糖。每天帶0.5水。迷你吧——我的冰箱裡裝滿了東西,我的同事什麼都沒有。我認為他們會根據要求提供。只有2間熨燙室,分別位於6樓和7樓。 7樓的光線很暗-幾乎可以用手觸摸。對於這麼大的飯店來說,似乎還不夠。但在我入住的7天裡,我沒有排隊去熨燙室。沒有健身房、三溫暖或游泳池。這是飯店的一大缺點。 Zina 餐廳的早餐種類豐富美味。粥和乾酪很棒。有新鮮蔬菜、沙拉、蛋塔等。還有一些正宗的菜餚:曼蒂、肉、烤馬鈴薯。烘焙食品大多都很美味。但有時他們會提供餡餅,三、四天前的餡餅。已經是橡木了。也許他們放置了大量的內容是為了提高可見度。就品種而言,如果您經常出差,每年可以入住一次該酒店。

常見問題︰

當地旅遊資訊

最高價格HK$2,413
最低價格HK$103
評價數量2,139
酒店數量4,859
平均價格(平日)HK$555
平均價格(週末)HK$558

【遊阿拉木圖必睇】阿拉木圖酒店住宿及自由行攻略

正在計劃前往阿拉木圖旅行嗎?Trip.com有各類阿拉木圖特價酒店優惠,您可以在這裡找到價格便宜的阿拉木圖平價酒店住宿。當您安排行程時,在阿拉木圖住上3-5日是非常不錯的選擇。在哈薩克斯坦,阿拉木圖是一座比較繁華熱鬧的城市。

每天,遊客們通過阿拉木圖機場從世界各地來到阿拉木圖遊玩或商務出行。

在Trip.com上,阿拉木圖有330家酒店,包括有奢華酒店、精品酒店及廉價酒店等。阿拉木圖的酒店物美價廉,只需約329 HKD就能在當地不錯的酒店住上一晚。阿拉木圖有8家五星級酒店,平均每晚1356 HKD。阿拉木圖有27家四星級酒店,平均每晚483 HKD。阿拉木圖有37家三星級酒店,平均每晚280 HKD。阿拉木圖有2家二星級酒店,平均每晚194 HKD。現在,有許多知名連鎖品牌酒店已經入駐阿拉木圖了。不少到阿拉木圖的遊客都會預訂華美達的酒店。在阿拉木圖,連鎖酒店如華美達是遊客們入住的熱門住宿。阿拉木圖阿拉木圖華美達酒店(Ramada Almaty)是Trip.com客人最喜歡入住的酒店之一。除此之外,阿拉木圖智選假日酒店(Holiday Inn Almaty)也是遊客們常去的酒店。

阿拉木圖的市中心附近,您能夠方便的遊覽Akhmet Baitursynov's House Museum, St. Nicholas Cathedral, Bastau。在阿拉木圖適合度假的景點也頗多,您可以去Alatau。除了之前介紹過的景點外,The Museum of Arts of the Republic of Kazakhstan, Umai Museum of Arts也是比較有名的。

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