I wish I could write a good review but I just cannot. When we first arrived in our room, I immediately noticed ants. A lot of ants. I called the front desk and they let us move room to a different floor. When we got there we immediately checked and it was even worse. More ants than the first room. We went down to the front desk and they apologized and said they would go personally to find another room without ants. At this point it’s midnight and they did put us in a room that didn’t have ants, but it was all such a hassle and annoying. The first few rooms, ants were everywhere, even in the beds. None of the rooms were exceptionally clean to begin with. The staff was nice. I would not ever stay here again.
This is my go to place anytime I’m in the area. I can’t say enough good about the rooms, safety and great staff. I’ve never had a terrible experience here and they go out of the way to make your feel at home. On my last trip I had an issue with workers that were on site working…one of the workers were extremely loud while on his phone. I mentioned it to the front desk clerk and experienced a shun from this person, stating they had to be there. Not sure she is this locations newest hire or just hasn’t been broken in at the moment. Her lack of concern really struck me but I will be sure to mention it to some of the other staff who always go out of the way. That’s the only problem I have ever experienced with all of my stays here. Home away from home.
This hotel has been well kept and updated. It was clean and comfortable. The staff was helpful. There are several places to eat in the general vicinity. Great place to stay if one is seeing anyone in the Medical Campus across the street. $5.00 fee to park your car overnight.
訪訪客我的兒子是大學大三。他在阿爾法雷塔進行了夏季實習面試,需要在面試前過夜。我在Towne Place Suites預訂了,因爲它靠近面試地點。當我打電話確保我兒子的名字在預訂時,我和前台查爾斯交談。查爾斯沒有更多的幫助,友好,熱情,向我保證,他們會在入住期間照顧好我的兒子。他們就是這樣做的。查爾斯和大衛非常熱情和包容。他們確保我兒子有他所需要的一切,祝他在早上離開酒店之前的面試好運,甚至確保他有一個零食,讓他騎回機場。他們把我的兒子當作家人對待,爲此,我非常感謝。我會毫不猶豫地推薦這家酒店!
I stayed three nights, and expected I might need to stay longer. Everyone I encountered at the desk was extremely kind, polite, and accommodating. I was a little worried when they gave me a ground floor room very close to the elevator, because I expected it would be noisy. Surprisingly, while I could briefly hear people if they were talking in the hall, it was quiet at night and mostly quiet the rest of the time. I always felt safe, the bed was comfortable, and the internet worked smoothly. The room was dated but very clean, and everything worked well. I had plenty of hot water, the toilet worked well, and housekeeping kept everything tidy and clean. The pillows were a little lumpy, but I slept great. I honestly have no complaints. Even the towels were fluffy. I didn't make use of the breakfast much, but every time I was out there I could see it was stocked with hot and cold options, including a pancake maker. I wouldn't hesitate to stay again. It was also really close to a lot of food and shopping options, but off of the main road, which kept it quiet.