I was expecting a little more from a Hilton facility. On the surface everything was fine, studio room with two beds and in a decent town location. The staff was awfully busy to such a degree that I felt for them. No one seemingly worked the front desk but if you stood there for about two minutes I think the CCTV tipped them off that a patron was waiting. My main issue was room design and the price consideration therein. I’ve been traveling with my son, so we got a two bed studio. We walked in and were immediately grateful. It had a safe, two sinks and a a pull out couch. Now this is where my question marks frequented the landscape of my mind. In the bathroom the toilet paper holder just broke away, dropping the toilet paper on a recently wetted floor. Big yuck but manageable. Then the towel holder just gave way as my 135 pound son used it for balance stepping out of the tub. Now imagine that he’s a 265 lb. Grandfather trying to step out of the tub and grabs the towel holder for a lil moving balance - not a good scene. So these two incidents have me the impression that the ergonomic design was just for show. Then I noticed that the towel shelf was higher than my own six feet, so I hopped up to look at it and saw a top shelf of dust and grime. Presumably the housekeeper can’t reach that high shelf. Which reminds me…I booked the room three weeks prior but at 9:15 am housekeeping knocked on the door and walked right in - she had no idea that it was occupied.
翻譯