貓眼石套房酒店

They would honor the fee and would NOT let me stay. And will not refund my money! ********!! Would not recommend this hotel at all!

Había mucho polvo en el cuarto solo ponen dos toalla en los cuartos y el piso sucio no lo mapiaron muy bien la silla estaba rota de la mesa

Habitación Descuidada, no cambiaban las toallas , había q estar pidiéndolas , el laundry fuera de servicio y el Desayuno siempre vacío

Pésima limpieza pasillos sucios y la habitaciones en mal estado

Cancel my reservation this hotel is not a good hotel. Can you please let me know when will I receive my refund

1st we got the wrong room (1 bed for 2 adults and 2 kids) not what I reserved. Requested to switch room 2nd the key didn’t work for that other one. Went to front desk (the person attending us was great tho) got a 2 bed room with beds unmade, dirty towels everywhere, used soaps in bath tub, etc… then we got a 1 bed and pull out sofa (finally) after walking from one side of the building to the other one, with kids, bags and it was very cold that night, going to front desk 3 times. Never again! They do have very nice people working there (thanks to you guys for doing your best for us)

Cleanliness is terrible, the building needs a lot of repairs, but the bed was ok and comfortable, and we had some food for breakfast so it worth the price.

Staff was rude and unattentive. The hotel was filthy. Offered breakfast but all they had was 2 cereals and no milk. The floors made our feet black. Our first room only had dangerous hot water had to be moved and the second the TV didn't work. We felt stressed and trapped away from home 8 hrs and no other options.