天鵝酒店 - 格林國王旅館

The Swann Hotel was a very cute hotel. The rooms were massive and the beds were very comfortable. It was a very homey vibe and the pub attached the hotel was excellent! The pies were amazing! The room just felt a bit hot because we couldn't open the windows very much, however the hotel did provide a fan, which really helped. The staff was super helpful and accomodating even with small things we needed help with. I would definitely stay here again.

Wonderful stay Bellissimo hotel in posizione centrale. Camera grandissima e bagno nuovo. Tutto molto pulito.

Excellent hotel with friendly staff with excellent food and drink options. Just a thoroughly good hotel to stay at.

Good location in centre of town and easy parking at rear of hotel. Dinner here was excellent and good value for money. Our room was a good size and nicely decorated. The staff were friendly and helpful. I would just say the hotel could do with a paint refresh, but it is an old building

On arrival we entered through the rear door from the car park. There was a strange smell in that lobby. The staff were brilliant and made us welcome, but the hotel really needs a makeover. The food was good and well served. The outside of the property needs some attention.

The Swan Hotel is well situated in Alton High Street with car parking at the back reached via the road bypassing the High Street. The bed was comfortable and breakfast was fine. However, the room was just too hot (I now remember this from my stay many years ago), as the room window barely opened at all. A fan was provided for the room. I could have put up with that, with a nice cool shower, however the bathroom had underfloor heating on and the shower, at its coolest, was still hot. A hot room, warm bathroom and no cool shower water was did not make for a happy stay, I’m afraid. It was all just too hot. I did want to mention this as I checked out, however the lady in charge, in reception this morning, was busy giving the cleaning staff a bit of a dressing down. Now, I’m sure there are items that need bringing to the attention of staff, however this should not be done at reception when a guest is standing there for 3 or 4 minutes waiting to check out. In the end, myself and another person just left the key on the reception desk and went.