埃姆斯民宿酒店

艾姆斯萬怡酒店提供現代化客房和便捷的智能設施，毗鄰愛荷華州立大學和艾姆斯市中心，誠邀前來愛荷華州艾姆斯的賓客入住。您可在先進的大堂放鬆身心，使用健身中心的健身設施。

還行吧，主要是位置比較好。設施還是比較老的，整體條件一般，在duff Ave邊上，離開超市不遠，附近還有一個panda餐廳。

環境很好，交通也很方便，就是晚上沒有吃飯的地方，酒店的酒吧9點就打烊了。晚上想喝點都沒有地方。酒店二樓有個洗衣服，非常非常方便好用。洗完衣服烘乾不用再晾了。1.25美元洗一缸，1.25美元烘乾。

我們到達時,前台很久沒有人了。足夠長的時間,我們大聲喊着要找人。我的房間缺少壁櫥門,水槽上方有一個燈泡。空調半夜停止工作。第二天早上七點我們吃早飯,因爲我們在八點前要開會。接我們的人告訴我們廚師被拘留了。我解釋說我們有一個最後期限,如果在那之前不能吃早餐,我們就去別處。他向我們保證廚師很快就會到那裏,給我們做了一個冷的不新鮮的糕點。我們喝了一杯咖啡,等着。我們等不及早餐後就離開了。我報告燈泡出來了,空調不工作到前台,然後才離開。當我們回到房間時,空調似乎在工作,但燈泡還沒有。半夜空調又停止工作了。有些員工在做他們的工作。有些沒有。我是市辦事員,我們每年7月在艾姆斯開一個會議。我們不會再回來了。

My family stayed two nights at TownePlace Suites over the 4th of July holiday. Upon checking in, we were informed that the WiFi was out and that the front desk clerk would need to let us into our room. We waited several minutes as she took a guest call and awkwardly rode up to the 4th floor to be let into our room, and no WiFi to be used as guests of the hotel. Our second night, around 7:00pm, the power went out at the hotel. It looked like a storm was going to roll through, but no severe weather occurred. Our infant had just gone down to sleep and we were left without the ability to use her white noise machine, which any parent can relate to how frustrating that alone is! On top of that, we have no lights, no A/C (it’s July in Iowa), no TV, no WiFi, no way to charge our phones, no access to our fridge, no access to the pool, and no access to the elevator— should we have wanted to wake our daughter, pack our numerous bags and get out of that eerie hot box of a room. This outage lasted THREE hours— apparently this hotel chose not to have a back up generator to ensure their guests were taken care of under such circumstances. Upon returning home from our visit to Iowa, I reached out to the GM regarding our experience and asked for a refund due to not being able to use the amenities/services we had paid for. Instead of responding with sympathy, or offering any amount of a refund, the GM sent me an email stating the outage wasn’t their fault and claimed the entire city lost power (not true- but beside the point). The GM did not acknowledge my question of why a back up generator was not in place and simply ignored my request for a refund of the services we paid for but were not provided. We had multiple emails back and forth and she has decided instead of making this right for her customer, to simply ignore them. Visitors, beware! Don’t expect WiFi or electricity if you stay here, and definitely don’t expect any money back should you have the same experience we had. Ps- her signature line states she’s the GM for Fairfield Inn & Suites, so I’d caution against booking there, too.

若想要遊覽埃姆斯，埃姆斯紅屋頂客棧將會是一個不錯的的住宿之選。從酒店很方便到達埃姆斯機場，僅有3km距離。包括Cornerstone Church和Lincoln Highway Statue都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括Wilson Toyota Scion、Bandshell Park和Sportsman's lounge，旅客可以將行程安排的更加緊湊。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。酒店設有商務中心，為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。