阿姆斯特丹萊昂納多皇家酒店

設施：設施維護的不錯，三人間應該本來是雙人間改造的，不過擠一擠，還是可以住。兩次入住酒店都是定的高層三人間從房間房間望出去視野不錯。 衞生：打掃的挺乾淨的，毛巾浴巾等也加到三人份 環境：最優勢的是地理位置，地鐵站不足百米，走過去一分鐘，往橋下走有電梯可以坐上去，不過要看清楚方向因為入口不同方向就是刷卡進站閘口不同的到了裏面也不同所以最好別坐錯方向。不過萬一做錯了如果去市中心都能到衹不過一遍要換乘。去機場的話要看清方向去zuid換機場快線，酒店到機場半小時內就到，到市區central站二十分鐘，市區其他地方就更近了 服務：入住不需要按金，退房也基本很快速，所以看到挺多國人入住的，便捷性價比不錯

酒店緊鄰地鐵，一刻鐘左右到達中央火車站，到老城區非常方便。訂的房間不是很大，但設施齊全，乾淨衞生，住了兩晚，感覺還可以。

算是比較標準豪華型酒店，沒什麼特別的錯誤。有小冰箱但是不夠冷裏面沒有提供任何材料也。 不過雨傘是碳纖維的很高級 也很少見。衞生間的排水有點問題 可能是頭髮賭住需要及時清理。 其次最大的問題是前台 很慢！ 尤其是退房的時候 是我見過最慢的其他的酒店都是房卡留下就走 而這個酒店卻是一個一個的等着排隊！

就是除了房間有點小之外別的沒有什麼可以挑剔的，儘管小但是什麼都有！並且地理位置也算很方便的，火車站過去二十分鐘吧，很可以的

毫不誇張地説，這是我入住過體驗最差的酒店，沒有之一。酒店服務水準與高昂房價嚴重不匹配。我們提前22天預訂房間，事後證明這是非常錯誤的決定，當初預訂價格遠高於入住前一週的房價。 入住首日晚上八點我們到店辦理入住，卻被告知房間還未打掃完畢，一直等到九點才得以入住。這家酒店完全是被動服務模式：客人不主動申請，酒店就不會提供任何客房服務。我們按指引掃碼，想網上申請及時清理房間垃圾，但填寫入住日期後，無論使用酒店多次發送郵件的登記郵箱，還是輸入訂單編號，都始終無法登錄系統，無法提交保潔申請。 入住第三天早上出門前，我們專門到前台再三要求安排工作人員上門打掃房間。前台工作人員還特意把我們的房號和清潔需求記在了便利貼上，可當天回到酒店後，房間依舊完全沒有打掃整理。直到我們退房離開時，房間裏已經堆積了整整四大袋垃圾。 整段住宿期間，我們唯一享受到的客房服務，衹有第四天傍晚工作人員送來幾條乾淨毛巾。雖説酒店靠近軌道交通站點，勉強彌補了地理位置偏僻的劣勢，但酒店極差的服務意識和服務質量，對每位住客來説都是一次極其糟糕的入住體驗。 It is no exaggeration to say that this is the worst hotel experience I have ever stayed in, bar none. The hotel’s service standard is seriously mismatched with its high room rates. We booked the room 22 days in advance, which turned out to be a terrible decision, as the price we paid was far higher than the rate available one week before check-in. We arrived at the hotel at 8 p.m. on the first day to check in, only to be told that our room had not been cleaned yet. We could not check in until 9 p.m. The hotel adopts a completely passive service model: **no housekeeping will be provided unless guests make a voluntary request**. We followed the instructions to scan the QR code and tried to submit an online request for room rubbish disposal. However, after filling in the check-in date, we still could not log into the system no matter we used the registered email the hotel had emailed us many times or entered our booking order number. On the morning of the third day of our stay, before going out, we went to the front desk and formally requested staff to arrange room cleaning. The receptionist even wrote down our room number and cleaning request on a sticky note. Nevertheless, when we returned to the hotel that day, the room was still not cleaned or tidied up at all. By the time we checked out and left, there were already four full bags of rubbish piled up in our room. During the entire stay, the only housekeeping service we received was a few clean towels delivered by staff on the evening of the fourth day. Although the hotel is close to a metro station, which makes up for its remote location to a certain extent, its extremely poor service awareness and service quality make it an awful experience for every guest.

地點距離市區約20分鐘車程。酒店早餐選擇多非常豐富，值得一試。但阿姆斯特丹。酒店稅比較貴，小童要同成人一樣計人頭。我哋住18樓對住河邊景。

酒店服務和條件都還不錯，房間也足夠大，少餐也很豐盛，距離地鐵站非常近，可圈可點；就是附近商業設施少一些

酒店位置靠近地鐵站，出行方便，房間乾淨舒適，最驚喜的是居然有桑拿房，玩了一天蒸一蒸特別解乏！服務態度也很好。

房間寬敞整潔，床品舒適，隔音與採光都不錯。服務專業貼心，禮賓與前台響應及時，細節到位。早餐選擇豐富 值得！不錯👍