What could have been an excellent stay in a beautiful room with wonderful amenities was instead uncomfortable and disappointing. We stayed at Hotel 717 on 13/03/23. On arrival at 4pm, we realized there was no hot water. We alerted the hotel staff immediately. Returning from dinner that evening, the hot water had not been fixed. We were told they would “make it right”, however, the issue persisted throughout our whole stay and nothing was offered to make up for it.
翻譯