My husband booked this place in May during our Europe tour . The room they gave us was in the lower level and had no AC or functioning window ( window does not open). The lady at the front desk asked us to leave our door slightly opened to get air into the room. That was the most ridiculous thing I’ve ever heard anyone say. The stairs were steep and no easy way to carry your luggage up and down the stairs. They refused to refund even part of our money to us, we had to book another hotel right away.
翻譯