The best part about this hotel is its location which is unmatched. Just by the side of the Lidder River exactly where the river bifurcates. The other great things about this hotel are it's staffs who are very friendly, caring and ensures the guests have a pleasant stay. Food was quite good.. Despite lack of staffs, and heavy tourist load, they tried their best to provide all services on time. I spent one night last month withy family.. Everyone was quite satisfied with the service, and definitely loved the location. Sitting beside the rive after a tiring daytrip was refreshing, watching of the river and listening to its sound from the room window felt lovely, post dinner birthday celebration of my wife by the river side arranged by hotel staffs felt heavenly, and morning breakfast right on the bank of river was amazing. Actually never felt like checking out and leaving the hotel. However, the only con with the hotel was lack of maintenance making the building and most rooms a little run down. Seems like the hotel hasn't been renovated for quite long, and rooms, particularly the bathrooms, need to be cleaned soon to attract more tourists and more positive reviews. Those very particular about cleanliness will be turned down. And another disadvantage is that one will have to climb down about 60 stairs to reach the hotel which makes it rather difficult for elderly people and those with knee problems. However, the location of the hotel and staff behaviour co****sates for most of the cons. Tips: go for 2nd floor rooms: room no. 103, 104, 105 for the best view of River Lidder from the window.
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