安克雷奇大使套房酒店

Хорошее место, просторные номера, завтрак вкусный, но не разнообразный

The hotel was nice and clean. The rooms were big. Unfortunately their website states they have room service but when we got there they told us that’s not accurate.

It’s good room very big and comfy

The shower had a zin pack left on the shower floor and hair on the shower shelf. Kids running down hallways until after 11pm. Person above us partying until 4:30am. Music was blarring so loud floor was shaking until after 11pm. Awful stay

The night crew running the lobby made up rules that did not actually apply per their policies and procedures. My family and I were badgered by the staff for almost 3 hours about some made up rules that did not actually apply to what the staff were trying to get me and my family to do. They then tried to push a waiver form on me. They wanted me to sign a form saying that I as a catering company take on the responsibility of all outside food brought into the facility. I refused to sign the form. There were four staff members who harassed me and my family for over 3 hours. While we dined and drank from their bar in their lobby. I am extremely disappointed with the stay. And to top all of this off, it created one of the most humiliating situations for us because we were there with our daughters all star cheer team. So fellow parents and many children were subjected to this inappropriate situation.

Would recommend Was very impressed with room size and comforts. Staff we dealt with were all good at their jobs. Breakfast was very good with lots of variety. Two free drinks in lounge between 5:30 and 7:30 was a nice touch

No compensation for NO POOL Came up for spring break, chose your hotel over others even though it was more expensive, the pool was closed, its the ONLY reason we stay at hotels, there was no compensation or reimbursement, even when I asked if they could discount the pet fee for our datchaund for the HUGE inconvenience the answer was no, the people on the floor above us were loud all night and the floors were like paper. Worse spring break stay ever

When at the Anchorage airport, i called for a pickup. The refused to come to the airport to pick me up, they said they are 100% booked and that I do not have a reservation. I am stuck sleeping in a chair at the airport.