美洲長住酒店 - 安克雷奇 - 中城(Extended Stay America Suites - Anchorage - Midtown)

Overbooked Hotel charged my card and now makes me wait 15 days to get my money back this is the third time this has happened with this hotel do not stay here you just lose your money

The hotel was located in mid-town Anchorage and seemed convenient for our purpose. It was run down inside and out. Our room was poor, the carpet filthy. The one chair in the room fell apart. The thing we found most concerning was getting into the hotel. Several times the front door was locked and there was no one at the desk. And our keys stopped working and had to be reset. Also the elevator emergency button had been pressed and had a message running constantly asking if there was an emergency.

Só se salva o banheiro e a cama, nada mais. Hotel de quinta categoria.

Not the best of neighborhoods...people milling about the parking lot. No coffee pot? Why even have a kitchenette if there are absolutely no dishes, silverware, or cooking utensils?

When we arrived to check in. Fire alarm was going off and folks were evacuating. Turned out that someone was cooking and burned food and opened up door which went into halllway. Person checking us was new and took long time to check in. No remote for tv in bedroom and the phone did not work.

In poor repair. Heater needs repair middle of December. Light bulbs out. Couch so worn sitting painfully on the rails. Uggg.

Thermostat didn’t work and even when we adjusted it temperature didn’t go down from 75.

Dry wall was coming apart in my bathroom, there was an old/used bottle of wine in my room. Bed was uncomfortable.

For the price, I feel it was pretty clean. No bugs, no foul smells. The carpet in my room had a few big stains. My room had no phone in it, so anytime I needed something from the from the front desk I had to walk all the way down a long hallway. The side and back door are emergency use only with alarms that will sound if opened. So if your room is on the opposite side of the building from the main entrance in front, expect to do a lot of walking. When i needed new towels, i expected they would need my dirty ones in exchange so i brought them to the front desk (the housekeeper in the hall told me to get them from the front desk) where they proceeded to inspect every dirty towel, and ask me about the stains. First of all, embarrasing, second she told me if the stains dont come out they will charge my card $20 per towel. They do have a coin-op laundry room, so being able to do a load of laundry was a plus.